Network Operations Manager

Octo is an industry-leading, award-winning provider of digital services for the federal government.

Octo specializes in providing agile software engineering, user experience design, cloud services, and digital strategy services that address government’s most pressing missions.

Octo delivers intelligent solutions and rapid results, yielding lower costs and measurable outcomes.

Our team is what makes Octo great.

At Octo youll work beside some of the smartest and most accomplished staff youll find in your career.

Octo offers fantastic benefits and an amazing workplace culture where you will feel valued while you perform mission critical work for our government.

Voted one of the region’s best places to work multiple times, Octo is an employer of choice Job Description You… As the Network Operations Manager , you’ll direct operations and integration activities for a network engineering team in support of a federal healthcare enterprise environment.

You will provide technical guidance for directing and monitoring critical information systems within a 24/7/365 environment and apply standardized and consistent engineering methods to ensure reliability, availability, performance, and security of the enterprise network infrastructure and services.

Key responsibilities include managing the monitoring and maintenance of network systems (LANs, WANs, Internet, intranet, wireless); supervising and setting priorities for the Network Operations team; restoring service, resolving critical interruptions, implementing remediation plans, and responding to client within established SLAs and policies; equipment inventory management; reporting, maintaining operational documentation, and managing document repository; working collaboratively with all stakeholders.

Us… We were founded as a fresh alternative in the Government Consulting Community and are dedicated to the belief that results are a product of analytical thinking, agile design principles and that solutions are built in collaboration with, not for, our customers.

This mantra drives us to succeed and act as true partners in advancing our client’s missions.

Program Mission… This engagement is expected to provide network systems operations and maintenance (O&M) and infrastructure services in a 24/7 environment for a leading federal healthcare agency.

Areas include server architecture design & maintenance, ensuring cyber security compliance protections, change management, and Unified Communication.

You’ll join a team balancing process-driven IT operations and Lean engineering with an integrated culture of continuous improvement, coupled with innovation and high-quality support services.

Skills & Requirements Requirements :
· Experience working as a network operations manager within a large federal enterprise environment.

· Experience with networking, server and development technologies/tools.

· Experience creating reports using leading security and network tools such as Cisco CSM, Splunk etc.

· Experience with IT management products and services.

· Expertise within IT operations, security or compliance.

· Effective written, verbal communication and presentation skills.

Desired:
· Experience supporting HHS or NIH preferred.

Years of Experience : 10 years of experience managing network operations of similar size, and scope and complexity.

Without certifications, 15 years of equivalent experience is required.

Education: Bachelor’s in a related technical field or equivalent experience.

Certification: Cisco Certified Network Professional (CCNP) in Routing and Switching or ITIL certification ideal.

Location : Rockville, MD (Anticipated remote during COVID).

Clearance : Ability to obtain and maintain a Public Trust.

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