- Develop meaningful metrics that communicate performance results tied to strategic objectives
- Provide quality analysis and reporting to assigned accounts, providing rationale to increase ROI
- Present reports and findings to key client stakeholders
- Be aware of other analytics solutions and/or vendors that clients may be utilizing and be able to educate and speak to the value of Radancy analytics services by comparison
- Provide the rationale for product renewals, consulting how clients should use data to inform on their goals and identifying upsell opportunities
- Resolve discrepancies with data and instilling clients confidence in reporting abilities
- Present and explain tracking mechanics to non-tech audiences as needed
- Collaborate with other Radancy and Talent Marketing Solutions teams to ensure client retention
- Continually improve your knowledge of tools, data, Radancy products, and best practices
- Bachelors degree
- 3-5 years of experience with analytics and reporting
- 1-2 years of client-facing, consultative experience
- Excellent presentation and critical thinking skills
- Experience with Tableau and DoubleClick
- Ability to simplify complex concepts and speak to customers with varying levels of analytics knowledge
- Knowledge of tracking systems and tools
Additional desired qualifications
- Specific knowledge of recruitment industry metrics and reporting
- Google Analytics certification or equivalent experience
- Google DoubleClick certification or equivalent experience
- Knowledge of social metrics (i.e., Facebook & YouTube insights)
- Knowledge of ATS systems and data integrations
- Basic understanding of data modeling and ETL processes