Description:This position will require the individual to work within the Greater Los Angeles Area offices based in Los Angeles (Downtown/Hollywood) and North Orange County.
Besides handling own work load of student advising, you will lead a team of progression advisors remotely and its processes to ensure that a proactive and high-quality approach is taken with all students advising needs.Reasonable accommodations may be made to enable individuals with a disability or disabilities to perform the essential functions.National Responsibilities Lead all new Progression initiatives, responsible for project assignments and management, point of contact for partner program queriesAssists the preparation and implementation of department wide goals, procedures, and controls (including national timelines and workshop schedule)Analyzes existing goals and programs and recommends improvements.Ensures that project/department milestones/goals are met and adhering to approved budgetsContinue to seek ways to improve overall support services provided to studentsManage national data integrity and statisticsSupport progression results reporting and LQ Progression DevelopmentManage all Progression Advisors across US and lead monthly team callDevelop staff training activities and train new Progression AdvisorsWork with Progression Advisors to ensure high flying students are supportedEnsure top 100 and top 50 acceptance rates are improving year on yearWork with Executive Director of KPU Recruitment to ensure marketing communication and recruitment opportunities are developed from each school locationLead feedback collection on brochures/website updatesEnsure Progression Advisors provide marketing materials such as testimonials and articles for Kings LifeSchool Location Responsibilities Manage a caseload of international college students and meet with them individuallyHelp students adjust to academic college culture in the US – provide guidance regarding academic integrity, email etiquette, extracurricular involvement and other skills needed to succeed in collegeProactively communicate with students via email and social mediaDevelop and maintain a cooperative relationship with pathway and host university staffContact admissions staff at colleges & universities on behalf of studentsCommunicate and support host university academic and university policies related to academic progress, course selection, degree selection, and work/life/study issuesManage a resource library for studentsMaintain database for tracking students’ academic progress and prepare regular external reportsCounsel students on admission criteria and other critical factors in the educational decision processRemain current on university transfer requirements and rankingsAdvise international students about colleges, the college transfer process, trends, procedures and testing; researching and identifying schools that realistically match student’s strengths and goalsAssist in creating and running regular workshops to help build student profiles and prepare students for a successful transfer.Work closely with the Kings academic team to prepare students for matriculation to host schoolSupport staff by aiding with agent visits, phone calls, teaching, and prospective students, etc., as needed, especially during summerCollaborate with Progression staff at other Kings locations.
Requirements:Competency, Skills, Knowledge and Ability5+ years of international student advising experience3+ years of people management experienceCultural sensitivity with experience teaching ESL to students from a variety of cultural background or prior english language classroom experience preferredExcellent interpersonal and communication skillsTact, patience and diplomacy, particularly with non-native English speakersGood problem solving and creative thinking skillsAdmissions/college advising or related experienceHigh attention to detailProfessional demeanorCustomer service experienceAbility to travel locally and domestically and work occasionally during evenings and weekendsEducationBachelor’s Degree required.
Master’s Degree preferred.