What you’ll do
• Own the end-to-end CS process from ideation to execution across multiple projects
• Understand strategic business goals—and challenge them when needed
• Solve complex problems and find the clearest, most compelling way to communicate the solution
• Craft deliverables including the strategic vision, site maps, content authoring guidelines, taxonomies, and maybe things no one has a name for yet
• Collaborate deeply with design, strategy, technology, account management and other disciplines
• Weigh in as a subject matter expert on content strategy topics with cross-disciplinary agency and client partners
• Practice and evangelize customer-centric thinking A few things we want to see in you
• Demonstrable understanding of content strategy for digital products, content platforms, and branded experiences
• Clear understanding of how content and design work together
• Complete comfort ideating, sketching, and riffing with your team
• The ability to execute, organize, defend and deliver work, while sweating the details
• A fanatical obsession with the quality of work that gets delivered
• Enough development, research, and process experience to be dangerous
• Informed opinions
• A creative skill I wouldn’t have thought to list here The ideal candidate will have
• A portfolio of relevant work: It should showcase your experience in the design process, content organization and creation, and solving real user problems through words
• At least 10 professional experience, 6 in content strategy with a focus on UX
• Experience translating data into strategic recommendations
• Understanding of user-centric design and product development best practices
• Awareness of the latest XD, technology, and content trends
• Exceptional skills writing short
– and long-form content
• Experience with tools like InVision, Sketch, Figma a plus