Do you love breaking things and finding out how they work?
Do you enjoy pushing applications to their limit?
Do you desire a high impact role in ensuring a quality customer experience?
Are you incredibly data driven and do you like to work closely with product teams to drive large, impactful initiatives?
If so, we would like to offer you an opportunity to build, optimize and scale the systems that power ChowNow.
Our product and technology:
Our backend applications and automated tests are written in Python 3.
The RESTful APIs we develop enable multiple client-facing platforms, ranging from our website products built with React & Redux to our native mobile applications.
Depending on our use case, we store data in RDS Aurora, Elasticsearch or Redis.
As our business grows we want to scale our performance engineering practice to meet the demand of our restaurants and diners.
Our infrastructure-as-code platform is hosted by Amazon Web Services, developed and orchestrated using Ansible and Terraform.
We automate as much as we can, utilizing Jenkins for deployments and running our tests.
About the Position:
Join the ChowNow’s Engineering team as our first Performance Engineer leading our Performance Engineering Strategy while building a reliable, stable, and modern platform enabling restaurant owners to accept pickup and delivery orders online.
Our quality first approach to engineering drives the team to succeed and has contributed to the success and growth of the company.
We understand that prioritizing customer experience requires serious investment into performance testing and that’s why we need you.
You’re a performance engineer specialized in test automation and excited about the opportunity to lead performance, scalability, reliability and observability at ChowNow.
About the Team:
ChowNow is unique among tech startups in the restaurant space.
We power branded online ordering systems for independent restaurants across North America – via websites, Facebook, Google, and through branded iOS and Android apps – and we do it all for a reasonable monthly fee regardless of order volume.
We operate this way because of our belief in being fair, sustainable, and equitable with our restaurant partners.
And the same goes for our workplace.
Diversity, teamwork, and mutual respect are among our core company values.
And we pride ourselves on giving our teams plenty of opportunities to make their mark.
To date we’ve created over 20,000 apps for our restaurant partners – something that’s never been done before in our category.
And as we expand to new markets, further spreading the word about the ChowNow difference, those opportunities to create, build, and grow will only increase.
If this sounds like the kind of workplace, and the kind of mission, that appeals to you, we’d love to talk.
Learn more by checking out our reviews on Glassdoor (they’re excellent).
Together we can preserve neighborhood flavor, one restaurant at a time.
Within 1 month, you’ll…
Progress through our Ramp Camp (ChowNow’s New Hire Onboarding Experience).
Complete Engineering Training, learning about our software development process, tools, technology stack, and architecture.
Join a platform squad, meet team members and understand the current state of performance testing as well as history.
Within 3 months, you’ll…
Collaborate with the Backend Engineers, DevOps Engineers, Product Manager, and Test Automation Team to discover the breadth of performance testing and observability desired to ensure quality.
Define the performance testing strategy and benchmarks for our ordering platform and create a proposal for an updated performance testing architecture.
Within 6 months, you’ll…
Create a proof of concept for the new performance testing framework.
We ship iteratively with an agile mindset.
Write clear documentation for the performance test framework.
Collaborate with the Test Automation Team to identify areas of test automation framework for performance testing.
Design and then implement an entire performance test suite for a large piece of a product or an entire product.
Expand performance testing coverage outside of existing test suites, according to the performance engineer needs and team priorities.
You Should Apply If:
You have led the creation of performance engineering strategies for high traffic, distributed and critical applications.
You have hands-on experience creating performance test suites, defining benchmarks and working with engineering teams to improve observability in production.
You feel confident in setting up performance monitoring dashboards, operating in Linux environments and developing tests in Python.
You are well organized, thrilled to experience building performance engineering tools from the ground up.
You are well versed in performance engineering patterns across public and private cloud infrastructure like EC2, RDS, Redis, Fargate, ECS, Lambda, etc.
You constantly work to get better at your craft.
You like collaborating with multiple stakeholders within and outside the Engineering Team towards a common goal.
You make decisions based on data and evidence.
You enjoy an iterative, agile development process with frequent releases.
You take great pleasure in writing reliable, highly readable performance reports.
You thrive in environments that support your growth, and where you can support others.
About Our Benefits:
Ongoing training and growth opportunities.
A “Best Place to Work” winner multiple times where we focus on creating a great employee experience Rock solid medical, dental, and vision plans.
Remote Work stipend Mental Health Coverage
– we offer several programs to support your mental health and wellness goals.
3 weeks paid vacation; paid holidays; we expect you to work hard, but still enjoy your personal life 7 weeks of baby bonding time for all new parents (within the first year of birth or adoption), 8 Weeks of Paid Pregnancy Leave.
401(k) Matching Employer-contributing student loan assistance program.
Employee Stock Incentive Plan.
Pet insurance for your fur babies Quarterly Industry Speakers Series.
Quarterly Tech Events (Women, LGBTQ, Diversity, Inclusion).
Consistent & fair leadership: we’ll share info, set clear goals, show you respect, and treat everyone fairly.
Enough freedom to spread your wings while still holding you accountable.
As one of ChowNow’s core values, “Celebrates Diversity”, we are committed to an inclusive and diverse work environment.
ChowNow is an equal opportunity employer.
We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.
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