A NON-PROFIT ORGANIZATION PROVIDING MENTAL HEALTH SOLUTIONS
The In-Home Outreach Counselor (IHOC) provides a range of services as a part of the treatment team. Under the oversight of the Program Manager and supervision of the Program Coordinator/Clinical Supervisor, the Mental Health Counselor II/IHOC will participate in in-home service provision & crisis stabilization services with children and families. In collaboration with the treatment team, the Mental Health Counselor II/IHOC will participate in providing services to families that have been specified on the individualized MCPC or ARS Service Plan. The In-Home Outreach Counseling services provided by the IHOC may include case management services, child follow-up visits, client advocacy, facilitation of collaboration and communication between team members to assist and monitor a family’s progress, crisis and safety planning, and linkage services to connect families to other needed resources in the community.
DUTIES AND RESPONSIBILITIES:
Works as a team with the family members, other service providers & referring source, and the other involved Family Preservation staff, to develop an individualized family MCPC and/or ARS Service Plan, taking into account each family’s strengths, supports, desired goals, and needs.
Works closely with the family and all other treatment team members to form a team to implement the MCPC and/or ARS family plan as agreed upon, in order to coordinate, collaborate, and integrate services for families as needed.
Assists families to obtain social support and more concrete needs by linking them to appropriate services within their local communities, including mental health services, substance abuse treatment, domestic violence services, general health services, transportation, housing, financial, occupational/educational, recreation, and other needs.
Assists families in obtaining appropriate activities to strengthen family relations, including participation in parenting skills classes and/or therapy services.
Is flexible and creative in providing support and services to families – primarily in their homes, but also at school sites, in agency offices, or at other off-site locations as outlined in the family service plan or as needed by the families.
Works in conjunction with the other service providers & referral source to coordinate and integrate services for families as needed.
Arranges for transportation services for families as appropriate.
Schedules intakes and completes all appropriate paperwork as assigned. Responsible for completing other required program documentation including reporting of data collected regarding service outcomes and objectives.
Participates in weekly staff meetings, treatment team meetings, and in individual and/or group supervision sessions.
Is available and on-call to families on a 24/7 basis. Assists with crisis intervention, support, and stabilization as needed.
Is respectful of and sensitive to each family’s cultural and individual needs and customs as appropriate.
Is expected to become familiar with and establish relationships with community agencies, including the Department of Children and Family Services (DCFS) and the Department of Probation, as well as other community service providers, in order to coordinate services and to become aware of other possible resources available to families participating in the Family Preservation Program.
Attends a 40-hour training within 45 business days of their start date and at least 4 hours of on-going in-service trainings quarterly for ongoing professional skill development.
Utilizes the Shared Core Practice Model and the Strengthening Families Approach to as a framework for working with referred families, the County representative(s), and other community providers involved in service provision – while also being mindful about child safety & mandated reporter responsibilities. Ability to use the Collaborative Therapy and Family Connections Model of engagement as well.
Performs other duties as assigned.
Job Requirements:
Bachelor’s degree in psychology, sociology, or a related social science field or equivalent, and who is will be eligible to be waivered by DCFS for this position.
At least two (2) years of experience either employed or working as a volunteer with special needs children, adolescents, and families with a strengths-based, family-centered approach.
Must pass Department of Justice Fingerprint Clearance.
Ability to drive and reliable transportation is required.
Valid California Driver’s License is required. Must meet guidelines of agency’s driving criteria (i.e. Proof of liability insurance, minimal moving violations, driving record free of DUI’s or reckless driving in the last 3 years, etc.) and maintain the criteria as per company policy at all times.
Ability to speak Spanish is required.
Computer skills and knowledge of community resources is an important function of the job.
We offer:
- Experience working with a diverse client population
- A team-oriented work environment
- Training opportunities
- Excellent compensation and benefits