OverviewCome join the Intuit’s Enterprise Logging Team as a Senior App Ops Engineer.
Intuit has one of the largest Splunk logging environments in the world and it is completely hosted by the Enterprise Logging team in AWS and Google public clouds.
The team strives to maintain 5 9’s of availability and to increase the value derived from the petabytes of log data we host.What you’ll bringBS in Computer Science or related field, or equivalent work experience5+ years related experience including at least 2 years of experience either supporting Splunk or as a Splunk user creating content (dashboards, searches, alerts, etc.), at least 1 year supporting applications in AWS, and at least 1 year of experience with Python.
Java or Go a plus.Monitoring tools setup and configurationTrouble shooting production issuesPerformance tuning of App/Web tierSystem Admin exposureExpertise in managing middle tier and app tier.Scripting expertiseHow you will leadResponsible for driving operational excellence for the connected services that a business offers to its customers to deliver an ” Always on” operation, year round, at the right costUses your knowledge of technology and operational best practices to drive the design, development and implementation of operational standards and capabilities for connected services that enable highly available, scalable & reliable customer experiencesAnalyzes and synthesizes a variety of inputs to drives the end-to-end incident management process for multiple offeringsIncludes creating, developing & managing the deploymentarchitecture for the applicationDeveloping the monitoring architecture and implementing monitoring agents, dashboards, escalations and alertsDeveloping and driving incident management processes, playbooks and stakeholder communication mechanismsOverseeing change management & configuration management operating mechanismsDriving root cause analysis (RCA) and risk management processesDriving ongoing improvements and efficiencies in operational practices, tools & processes BU and Intuit-wide