Store Manager l Roles & Responsibilities
Reports to: District Manager
Position Overview
The Store Manager must be passionate about the Everytable mission and committed to the happiness and satisfaction of our guests and employees. Store Managers must be skilled at running a profitable business, developing their team members and store leads, being an enthusiastic brand ambassador, driving our high standards, and living our culture. This is a full-time position. Open availability, including nights and weekends, is strongly preferred.
Summary of Key Responsibilities
Responsibilities and essential job functions include but are not limited to the following:
Leadership
* Manage and oversee all aspects of daily store operations, including but not limited to:
* Projecting sales and ordering all meals, consumable products, and paper goods
* Opening and/or closing the store
* Maintaining and cleaning the facility and equipment
* Handling cash, managing daily and weekly deposits, and reconciling cash on hand
* Overseeing fulfillment of bulk/catering/subscription orders
* Hiring, scheduling, counseling, disciplining, and terminating employees
* Everytable Cafe: drink execution, training, and development
* Create a culture of excellence in customer service and hospitality
* Manages with integrity, honesty, and knowledge that promotes the culture, values, and mission of Everytable
* Leads and participates in training and development initiatives and projects
* Uphold all company Policies and Procedures as well as California Health Department standards
* Lead, mentor, and motivate team regarding all aspects of leadership and
expectations through:
* Consistent and continual feedback and accountability
* Promoting a sense of ownership and delegation
* Motivate and inspire the store team through a strong store presence and
consistently leading by example
* Team involvement and planning
* Plan and conduct all store staff meetings and training sessions
* Partner with DM in performance evaluations and setting goals, with timely
follow up, in order to ensure employee development
* Facilitate hiring and recruiting; actively attracting and retaining talent
Business Requirements
Providing functional expertise and executing functional responsibilities:
* Ensures adherence to applicable wage and hour laws for non-exempt staff.
* Sustain the KPIs that are needed to ensure profitability and sustainability of the store.
* Meets deadlines and completes tasks according to the daily and weekly deliverable schedule set by partners.
* Manage supply, consumable and paper goods monthly and yearly budgets
* Solicits customer feedback to understand customer needs and the needs of the local community.
* Uses all operational tools to plan for and achieve operational excellence in the store. Store Forecasts, Manager Sales Goals, cash management, and inventory management.
* Plans, identifies, communicates, and delegates appropriate responsibilities and practices to senior leadership to ensure smooth flow of operations.
* Sets and exceeds sales, customer retention, customer feedback, and labor cost goals on a monthly, quarterly, and yearly basis.
* Manage in-store implementation of all Everytable operational and marketing programs, communications, and initiatives.
* Address equipment and maintenance issues and layout improvement opportunities.
Desired-Skills:
* Proficiency in G-Suite: GMail, Google Sheets, Forms and Docs
* Strong communication and interpersonal skills
* Critical thinker/Problem solver
* Multi-tasker and time management expert
* Sense of urgency
* Entrepreneurial spirit
* Team player
* Coffee/barista experience preferred, not required
Desired Traits:
* Mission-driven: Passionate about our mission of making healthy food affordable for all
* Leader: Natural and inspiring leader of other people who can inspire them to improve and deliver
* Hospitable and genuine: Outgoing personality with a special gift of making friends everywhere you go
* Optimistic: Driven by positive energy that uplifts those around you
* Self-motivated: Can work with autonomy and thrive in a collaborative team-oriented environment
* Flexible and adaptable: Willing to roll with the punches and handle anything thrown your way
Compensation & Benefits:
* Competitive hourly rate, depending on experience
* Health, dental and vision benefits are offered in accordance with the ACA mandate
* A free meal/drink every shift you work
* Employee meal purchase program
* Paid vacation time
* Opportunities for growth
Requirements:
* High school diploma or equivalent
* Retail or Hospitality Management: 1-2 years
* A valid Serve Safe Management Certification
* Fluency in English. Proficiency in conversational Spanish preferred, but not required
Essential Functions:
* Must be able to stand for 8-10 hours.
* Some bending/kneeling/stooping required.
* Regular communication with team members, leadership and guests.
* Some carrying, moving and positioning of objects and equipment weighing up to 50 pounds.
* Constantly monitors retail food temperatures and determines if products are up to all standards.
* Must be able to work in a fast, sometimes loud environment with varying temperatures.
Everytable is a Fair Chance employer and will consider qualified applicants with arrest and/or conviction records for employment.