Ride in style with Wheels, a last-mile, shared electric vehicle platform, that is changing the current landscape in dockless mobility.
Our innovative products are a low-cost, fun, and comfortable way to see your city and get you where you need to go safely.
Connect with our app through a smartphone and don’t forget to tag us on instagram @takewheels.
While we’re headquartered in West Hollywood, California, we’re quickly expanding across the world and coming to a city near you.
We hope you’re ready for the ride of your life.
We are looking for an Operations Manager for new cities across the US with a passion for transportation, a knack for problem-solving, and the ability to thrive in ambiguity.
You will run critical business processes and execute cutting-edge projects in your market.
You will be an integral part of building new processes through data-driven decisions and analytical problem-solving.
Get to know us better by checking out these articles: Wheels Raises 50 Million for Pedal-less E-bike Share Wag Founders Roll Out Wheels E-Bike Sharing Company With $37M, Bird And Lyft Execs Wag Founders Bring Popular E-Bike Company Wheels to Los Angeles What you’ll do * Under the supervision of your market General Manager, actively manage the performance of your market.
* Manage 3-4 full time supervisors * Oversee a staff of up to 50 including hiring, scheduling, attendance and termination.
* Configure back-end systems to optimize market dynamics.
* Create detailed operational plans for supervisors to execute, and follow up on the results.
* Identify opportunities for improvement, scope out projects, and lead the implementation.
* Track and analyze critical business metrics with a bias towards action.
* Build and manage new business lines, both B2C and B2B.
* Provide detailed updates on market performance, along with recommendations to continue improving market metrics.
* Use data to optimize processes, solve problems, and track results.
* Collaborate with cross-functional stakeholders including engineering, business intelligence, supply chain, hardware, recruiting, and government relations.
* Represent the Company.
You may be asked to meet with members of the community or interact with customers as a representative of Wheels.
* Be a culture carrier.
Create a fun, inclusive, and safe workplace.
What you’ll need: * 3-5 years experience in operations management or a related field * People management experience of at least 2 direct reports.
* Owner’s mentality
– the mindset that this is your market, and you must do what it takes to get the job done.
* Experience doing hands on data analysis such as efficiency analysis, financial analysis, root cause analysis and statistical analysis.
* Strong prior experience using either Google Sheets or Microsoft Excel including; pivot tables, vlookup, dashboards, charts, and medium to advanced formulas.
* Knowledge of SQL and/or other data analytical tools is a plus.
* Strong analytical, critical thinking and problem-solving abilities.
* Confidence to present in front of a group and establish yourself as a subject matter expert * Curiosity
– endless desire to learn and ask thoughtful questionsAttention to detail and a passion for process improvement.
* Ability to balance multiple priorities, and proactively communicate when help is needed.
* Proven experience solving complex problems, exercising good judgment, and navigating ambiguous environments.
* Excellent communication skills
– both written and oral.
* Comfort learning and adapting to new concepts, tools, and processes.
* A professionally proven “Get-it-done” attitude with an ability to work outside traditional business hours when needed.
DISCLAIMER: This is not meant to be an all-inclusive statement of every duty and responsibility which will ever be required of an employee in this position.
However, the employee will be held responsible for all duties assigned.