Employment Status:Full Time (72-80 Hours Per Pay Period)Job Category:NursingJOB SUMMARY:The Clinical Supervisor II is accountable for the day-to-day management of the area assigned.
S/he will strive to achieve the optimal patient experience in a cost-effective manner, while applying evidenced-based leadership and practice.
The Clinical Supervisor II is responsible for the provision of safe patient care, in a manner that is consistent with the professional standards and hospital policies.
S/he will role model performance and behaviors that are consistent with the values of the organization, furthering its mission, vision and strategic plan.EXPERIENCE/QUALIFICATIONS:Two (2) years or more years of charge nurse or managerTwo (2) to five (5) years clinical experience as a registered nurse in the labor & delivery dept.Meets CN III requirements or CN III requirements to be met within 90 days of hire/appointmentEffective communication skills including speaking, enunciating, and writingEDUCATION:Bachelor of Science degree in Nursing requiredMasters in Nursing preferredLICENSURES/CERTIFICATION:Current licensure with the California Board of Registered NursingMust successfully complete and maintain BLS and ACLS certificationNeonatal Rescusitation ProgramFetal Monitoring Certificate (Obtain within the first 30 days of Employment or transfer)Must successfully complete and maintain LA City Fire Card certification at the time of hire or within the first 30 days of employmentMust successfully complete and maintain certification for Mgmt of Assaultive Behavior (ex.
CPI Non-violent Crisis Intervention) within 30 days of employment.RNC preferred in specialty area(s)Active involvement as a leader/participant in a hospital wide committee or councilMUST HAVES:All required licensures, certifications, mandatory education; along with annual occupational health screenings must be completed prior to the expiration date or by the end of the month in which they are due.
Reference the Educational Requirements: Must Haves, Mandatory and Unit Based policy (in electronic policy management system) for the specific requirements for this position.DUTIES AND RESPONSIBILITIES (These are the essential job functions for this position.
The essential functions of this job include but may not be limited to those listed in this job description.
Employees hired for this position must be able to perform the essential function of this job without imposing significant risk of substantial harm to the health or safety of themselves or others):Serves as a SupervisorActs as a patient advocate, maintaining sensitivity to patient’s care and privacy.Assists the director/manager with monitoring, evaluating the performance of staff.Communicates director/manager expectations in huddles and other venues to the frontline staff.Documents maintenance and repairs using the work order process.Facilitates compliance with policies and procedures.Functions as a resource and advocate for the patient experience striving for constant improvements; Identifies educational needs, plans and provides/refers to appropriate content expert ongoing staff educational needs.Incorporates evidenced –based knowledge into decisions for the provision of safe, patient-centered care; Monitors core measure performance and nurse sensitive indicators (i.E.
patient falls, Hospital Acquired Pressure Ulcers, avoidable events, etc.) and implements strategies for improving outcomes/metrics; Monitors monthly compliance with staff certifications, licensure and annual health screen requirements; Participates inhospital wide committees and councils facilitating two–way sharing of information; Pursues professional growth by sharing knowledge, authoring publications, attending and authoring scholarly presentations, or being involved in professional organizations; Reviews schedules, timecards, payroll reports and audits.
Follow up with staff as needed; Supports the mission, vision, values and organizational change initiatives; Serves as a charge and staff nurse as needed; Supervises staffing, scheduling and call to meet patient needs and promote efficiency in a cost-effective manner; Performs other related duties as assigned or requested.Facilitator of excellent relationship based patient care and the optimal patient experienceDemonstrates advocacy for the patient/customer and appropriately acknowledges patients, customers and visitors.Follows and serves as a resource for policies, procedures and standards of care.Implements/monitors evidence-based practice strategies and ideas for the betterment of patient care; Promotes a positive environment to facilitate the optimal patient experience; Serves as a patient experience champion rounds on all patients and their families, for environmental safety, monitors care boards to ensure they reflect the patient’s plan of care, and follows up with concerns/complaints in a timely and comprehensive manner.Supports the mission, vision, and strategic plan of the organization and Division of Nursing.Serves as a clinical mentor and role modelActs as a clinical resource by providing routine assistance/support at the bedside and in emergency situations; Facilitates conflict resolution with the people involved in a timely manner; Follows the chain of command in addressing emergency situations; Serves as a mentor, resource, role model for Relationship Based Care.Functions as a shift supervisorAssists with the scheduling process balancing of experience and competency of staff assignments in a cost effective manner; Assures availability of supplies and equipment for the current and upcoming shift; Assures the useof SBAR in the hand-off report during shift change; Communicates with the manager/director/operations supervisor important problems/issues; Delegates and coordinates tasks and functions of RNs, students, CNAs, constant observers and unit secretaries; Initiates the Chain of Command Policy when needed; Leads/participates in huddles, charge, staff and unit based council meetings; Manages the work load cost effectively by flexing staff off duty or calling in off-duty staff in alignment with patient census; Monitors patient care to ensure personal, hygiene and safety needs are met; Partners with staff to address and problem solve patient, family, physicians, and visitor concerns/complaints.Provides feedback into the performance evaluations of staff and new graduate nurses; Serves as a liaison between physicians and the clinical care team.Facilitate timely patient throughputManages patient flow with a two to three bed a head mentality, anticipating the next patient stable for transfer in the event of an emergency or increased census/ surge; Places patientsfrom the ED/PACU/direct admits and other areas as soon as possible.Prepares for and actively participates in daily bed board meetings and All Bed Crisis (ABC) meetings; Orchestrates moving patients to the next level of care when stable for transfer and effectively communicates with other department reasons for delay of transfer.Supports performance improvement, quality, and regulatory requirementsAssures the appropriate reports and documentation are printed and completed and reported before the end of the shift; Follows up withoccurrence reports.Participates in identifying systems or processes to improve performance improvement, quality, and regulatory compliance; Performs chart/computer audits and Performance Improvement activities as requested.Professional growth and developmentAttends and actively participates in CNIII/charge nurse development and informational meetings; Complies with Clinical Supervisor and behavioral expectations at Valley Presbyterian Hospital; Exhibits professionalism in appearance, conduct, communication, and behaviors that is appropriate to the situation.Accountabilities for all positions at VPH:Complies with VPH policies and procedures on customer satisfaction and service excellence.
Demonstrates professionalism and cultural sensitivity in coordinating activities and communicating with all customers, peers, and the community at large.Conducts self in a professional, respectful and courteous manner during all interactions.
Works effectively and collaboratively with others toward common goals.Communicates accurately, honestly, supportively and in a timely manner with department and interdepartmental team members.Demonstrates effective business writing and oral communication skills, handwriting is clear and legible.Participates in operational aspects of the department and maintains/participates in performance improvement activities within the department.Participates in all departmental specific training, Environment of Care (injury/illness prevention, fire/life safety, hazardous materials, emergency preparedness, utilities management, medical equipment management, safety and security management), infection control (standard precautions, TB Exposure Control Plan, Blood borne Pathogen Exposure Control Plan).Demonstrates knowledge of and follows safety practices.Understands the importance of safety, including patient safety in the work place.Maintains a safe environment for self and others.Actively participates in the Patient Safety Program, including event reporting.
Identifies sentinel events/near misses and responds per defined organization processes.Participates in education activities and process implementation.Demonstrates advocacy for the patient/customer and appropriately acknowledges patients, customers and visitors.The above statements reflect the essential functions considered necessary to describe the principle content of the job.
They are not intended to be a complete statement of all work requirements or duties that may be inherent in the job.WORK ENVIRONMENT:Primarily an inside building/office environment, well lighted and ventilated, which may consist of multiple treatment and/or work sites.Fast and continuous work pace with variable workload.Frequent contact with staff and public under a variety of circumstances.
Requires ability to communicate clearly (in English) verbally and in writing for effective communication with other staff members, physicians, vendors, community members, patients and patient families, employees and applicants of all socio-economic levels from a diverse cultural and ethnic population.Subject to many interruptions from multiple calls and inquiries and potentially emotional situations involving accidents, injuries, illness and/or death.Handles emergency/crisis situations in accordance with Hospital policy.Answers phones or pages; may carry a beeper/pager, and/or use a two-way radio.Occasional travel may be required.Potential risk of exposure to hazards from chemicals (toxic and non-toxic), flammable materials, gas or electrical or radiant energy or equipment with/without moving parts.
PHYSICAL DEMANDS: Key for Physical DemandsContinuous66 to 100% of the timeFrequent33 to 65% of the timeOccasional0 to 32% of the time Patient CareContinuous standing/walking and occasional/intermittent sitting.Continuous use of bilateral upper extremities in fine motor activities requiring fingering, grasping, and forward reaching between waist and shoulder level to handle/operate medical equipment/devices.Frequent reaching above shoulder level and overhead.Frequent forward bending, twisting, squatting and kneeling; occasional climbing.Occasional repositioning and transferring patients weighing up to 200 pounds between bed, chair, and gurney.Occasional lifting and carrying equipment weighing up to 25 pounds.Occasional/intermittent pushing of gurneys, wheelchairs, bed and other medical equipment over tiled and carpeted surfaces.Continuous use of near vision to read medical equipment such as monitoring devices and reading documents and computer screens; hearing and verbal communication to interact with patients, co-workers, and other customers.
Clerical/Administrative Patient CareFrequent sitting and standing/walking with frequent position change.Continuous use of bilateral upper extremities in fine motor activities requiring fingering, grasping, and forward reaching between waist and chest level.Occasional/intermittent reaching at or above shoulder level.Occasional/intermittent bending, squatting, kneeling, pushing/pulling, twisting, and climbing.Occasional/intermittent lifting and carrying objects/equipment weighing up to 25 pounds.Continuous use of near vision, hearing and verbal communication skills in handling telephone calls, interacting with customers and co-workers and performing job duties.