RESPONSIBILITIES Kforce has a client in need of a Salesforce Business Analyst in LA or NYC. Responsibilities of the Salesforce Business Analyst The Salesforce Business Analyst is a key contributor in transforming our Sales, Marketing and Client Management functions using Salesforce as an enabler As part of a dynamic and growing team of talented Salesforce experts, this individual will be responsible for working with a diverse group of stakeholders to understand and refine processes, develop creative solutions, and realize value from the Salesforce platform Under the guidance of the Product Manager, they will collaborate with business leaders, users, in-house developers and third party support to help bring the vision to life The Salesforce Business Analyst role will include understanding, analyzing and documenting the people, process, technology, and data required to execute Responsible for the design and execution of product features aligned with the overall product roadmap They will have a mastery of the Salesforce product and partner closely with the Technology organization to implement the desired features The Salesforce Business Analyst will actively participate in scrum planning, release management, testing and validation They continuously build colleagues’ confidence and effectiveness with new CRM capabilities through listening to, communicating with and teaching their colleagues as an ambassador for change They will build trust and drive adoption of the Salesforce platform through hands-on support and frequent engagement with the user base REQUIREMENTS BA BS degree required 3-5 years of experience as a Salesforce Business Analyst (Experience with Asset Wealth Management Firms Preferred) Salesforce Administrator Platform App Builder Certifications Required Sales Service Cloud Consultant Certifications Preferred Experience with agile systems development, conducting workshops, requirements gathering, user story development and test planning Kforce is an Equal OpportunityAffirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.