Ref ID: 00320-9503018358
Classification: Help Desk Analyst I
Compensation: $20.00 to $25.00 hourly
Robert Half Technology is in URGENT need of a Help Desk Analyst I for a prestigious technology company in Playa Vista, CA. This will be a 4 month contract-to-HIRE opportunity and they are looking to hire IMMEDIATELY. The Help Desk Analyst I will be responsible for:
• 2+ years of experience in a 90% Mac, 10% Windows environment
• Basic knowledge of MAC OS, iOS, and Android
• Comfortable troubleshooting monitors, printers, on-boarding users, break fixes, & cable management
• Familiar with G-suite
o Applications are through OCTA- G-suite, slack, blue jeans, google, ring central
• Ticketing service experience: Jira & confluence
• Passionate for customer service , building relationships, and has strong communication
• Confident being onsite as the sole IT person with the SR counterpart
• Experience with supporting 250-270 users
FOR IMMEDIATE CONSIDERATION FOR THIS HELP DESK ANALYST I POSITION,PLEASE CONTACT CHELSEA CUA AT 310-209-6838 OR ADD ME ON LINKEDIN AND MESSAGE ME DIRECTLY ATTACHING YOUR RESUME..
Job Requirements:
TOP MUST HAVES
? • 2+ years of experience in a 90% Mac, 10% Windows environment
• Basic knowledge of MAC OS, iOS, and Android
• Comfortable troubleshooting monitors, printers, on-boarding users, break fixes, & cable management
• Familiar with G-suite
o Applications are through OCTA- G-suite, slack, blue jeans, google, ring central
• Ticketing service experience: Jira & confluence
• Passionate for customer service , building relationships, and has strong communication
• Confident being onsite as the sole IT person with the SR counterpart
• Experience with supporting 250-270 users
FOR IMMEDIATE CONSIDERATION FOR THIS HELP DESK ANALYST I POSITION,PLEASE CONTACT CHELSEA CUA AT 310-209-6838 OR ADD ME ON LINKEDIN AND MESSAGE ME DIRECTLY ATTACHING YOUR RESUME..
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