The Time and Expense Field Support Specialist I provides the highest level of customer service to healthcare professionals, field staff, clients, patients, offices and coworkers.
The primary focus of this position is to ensure all payroll and billing functions are processed accurately and on time every week using various methods of time and expense collection.
The Time and Expense Field Support Specialist I will also support the overall revenue cycle process and contribute to the culture of the office, which is defined as being high energy, having strong accountability, and team orientation.
The Time and Expense Field Support Specialist I will also focus on professional development, proficiency in essential job functions and continuous improvement.Essential Duties and Responsibilities:Demonstrates a professional, proactive attitude, establishes and maintains effective channels of communication within the Hub as well as with clients, caregivers, field staff and office based team membersProvides excellent customer service to all stake holdersUnder the guidance of the Field Support Manager and in accordance with the Expectations Document, maintains proficiency in all support functions and activities to ensure office operations are metMeets and maintains HIPAA regulations in regards to Protected Health InformationProactively works with each office to collect all timecards for the current pay periodAccurately processes all payroll and billing data into the applicable system of record to be exported to headquarters by a defined deadlineFollows the established operating rhythm to ensure standardization of processes and procedures is consistently metDisplays strong organizational skills and time management skills to efficiently support multiple officesAdapts to and incorporates the latest technology into daily processes to achieve maximum efficiencyWorks closely with HQ partners to troubleshoot issues and ultimately ensure there are no gaps or delays within the revenue cycleCommunicates all issues or concerns relating to payroll or billing errorsPerforms other duties as assignedMinimum Requirements:High school diploma or equivalent degree required.
Undergraduate degree preferredOne year work experience in a team environment preferredExcellent verbal and written communication skillsProficiency with computers, including Microsoft OfficeAbility to work independently and multitask effectively while maintaining attention to detailAbility to effectively elicit from and provide information to all team members, caregivers and clients using strong communication skillsBenefits At Maxim Healthcare Group, we firmly believe that our employees are the heartbeat of our organization and we are happy to offer the following benefits: Competitive pay & weekly paychecks Health, dental, vision, and life insurance 401(k) savings plan Awards and recognition programs Benefit eligibility is dependent on employment status.
CO Specific Benefits: Medical/Prescription, Dental, Vision, Health Advocacy (company paid if enrolled Medical), Health Advocate Employee Assistance Program, Health Savings Account , 401(k), 401(k) Company Match, Profit Sharing, Short Term Disability, Long Term Disability, Primary Caregiver Leave, Parental Leave, Life and Basic Accidental Death & Dismemberment Insurance, Voluntary Life and Accidental Death & Dismemberment Insurance, Hospital Expense Protection Plan, Critical Illness Insurance, Accident Insurance, Dependent Care Flexible Spending Account, Home and Auto Insurance, Pet Insurance, Transportation Benefits, CommonBond, Educational Assistance Program, College Partnership Program, Paid Time Off/Company Holidays About Maxim Healthcare Group Maxim Healthcare Group has making a difference in the lives of our patients, caregivers, and employees for more than 30 years.
Our nationwide suite of services includes home healthcare, companion and behavioral care, healthcare staffing, and workforce solutions.
Maxims commitment to customer service, compassionate patient care, and filling critical staffing needs makes us a trusted partner wherever healthcare is needed.
Maxim Healthcare Group is an Affirmative Action/Equal Opportunity Employer { ‘@context ‘: ‘& Expense Field Support Specialist I ‘, ‘description ‘: ‘u003cdivu003eu003cdivu003eThe Time and Expense Field Support Specialist I provides the highest level of customer service to healthcare professionals, field staff, clients, patients, offices and coworkers.
The primary focus of this position is to ensure all payroll and billing functions are processed accurately and on time every week using various methods of time and expense collection.
The Time and Expense Field Support Specialist I will also support the overall revenue cycle process and contribute to the culture of the office, which is defined as being high energy, having strong accountability, and team orientation.
The Time and Expense Field Support Specialist I will also focus on professional development, proficiency in essential job functions and continuous improvement.u003c/divu003eu003cdivu003eu003c/divu003eu003cdivu003eu003cbu003eu003cuu003eu003cbru003eu003c/uu003eu003c/bu003eu003c/divu003eu003cdivu003eu003cbu003eu003cuu003eEssential Duties and Responsibilities:u003c/uu003eu003c/bu003eu003c/divu003eu003cdivu003eu003culu003eu003cliu003eDemonstrates a professional, proactive attitude, establishes and maintains effective channels of communication within the Hub as well as with clients, caregivers, field staff and office based team membersu003c/liu003eu003cliu003eProvides excellent customer service to all stake holdersu003c/liu003eu003cliu003eUnder the guidance of the Field Support Manager and in accordance with the Expectations Document, maintains proficiency in all support functions and activities to ensure office operations are metu003c/liu003eu003cliu003eMeets and maintains HIPAA regulations in regards to Protected Health Informationu003c/liu003eu003cliu003eProactively works with each office to collect all timecards for the current pay periodu003c/liu003eu003cliu003eAccurately processes all payroll and billing data into the applicable system of record to be exported to headquarters by a defined deadlineu003c/liu003eu003cliu003eFollows the established operating rhythm to ensure standardization of processes and procedures is consistently metu003c/liu003eu003cliu003eDisplays strong organizational skills and time management skills to efficiently support multiple officesu003c/liu003eu003cliu003eAdapts to and incorporates the latest technology into daily processes to achieve maximum efficiencyu003c/liu003eu003cliu003eWorks closely with HQ partners to troubleshoot issues and ultimately ensure there are no gaps or delays within the revenue cycleu003c/liu003eu003cliu003eCommunicates all issues or concerns relating to payroll or billing errorsu003c/liu003eu003cliu003ePerforms other duties as assignedu003c/liu003eu003c/ulu003eu003c/divu003eu003cdivu003eu003c/divu003eu003cdivu003eu003cbu003eu003cuu003eMinimum Requirements:u003c/uu003eu003c/bu003eu003c/divu003eu003cdivu003eu003culu003eu003cliu003eHigh school diploma or equivalent degree required.
Undergraduate degree preferredu003c/liu003eu003cliu003eOne year work experience in a team environment preferredu003c/liu003eu003cliu003eExcellent verbal and written communication skillsu003c/liu003eu003cliu003eProficiency with computers, including Microsoft Officeu003c/liu003eu003cliu003eAbility to work independently and multitask effectively while maintaining attention to detailu003c/liu003eu003cliu003eAbility to effectively elicit from and provide information to all team members, caregivers and clients using strong communication skillsu003c/liu003eu003c/ulu003eu003c/divu003eu003c/divu003eu003cdivu003eu003cspanu003eu003cstrongu003eBenefitsu003c/strongu003eu003c/spanu003eu003c/divu003e u003cdivu003eAt Maxim Healthcare Group, we firmly believe that our employees are the heartbeat of our organization and we are happy to offer the following benefits:u003c/divu003e u003cdivu003e u003culu003e u003cliu003eu003cspanu003eCompetitive pay & weekly paychecksu003c/spanu003eu003c/liu003e u003cliu003eu003cspanu003eHealth, dental, vision, and life insuranceu003c/spanu003eu003c/liu003e u003cliu003eu003cspanu003e401(k) savings planu003c/spanu003eu003c/liu003e u003cliu003eu003cspanu003eAwards and recognition programsu003c/spanu003eu003c/liu003e u003c/ulu003e u003c/divu003e u003cdivu003eu003cspanu003eBenefit eligibility is dependent on employment status.
u003cbr /u003eCO Specific Benefits: Medical/Prescription, Dental, Vision, Health Advocacy (company paid if enrolled Medical), Health Advocate Employee Assistance Program, Health Savings Account , 401(k), 401(k) Company Match, Profit Sharing, Short Term Disability, Long Term Disability, Primary Caregiver Leave, Parental Leave, Life and Basic Accidental Death & Dismemberment Insurance, Voluntary Life and Accidental Death & Dismemberment Insurance, Hospital Expense Protection Plan, Critical Illness Insurance, Accident Insurance, Dependent Care Flexible Spending Account, Home and Auto Insurance, Pet Insurance, Transportation Benefits, CommonBond, Educational Assistance Program, College Partnership Program, Paid Time Off/Company Holidays u003c/spanu003eu003c/divu003e u003cdivu003eu003cbr /u003e u003c/divu003e u003cdivu003eu003cspanu003eu003cstrongu003eAbout Maxim Healthcare Groupu003c/strongu003eu003c/spanu003eu003c/divu003e u003cdivu003eMaxim Healthcare Group has making a difference in the lives of our patients, caregivers, and employees for more than 30 years.
Our nationwide suite of services includes home healthcare, companion and behavioral care, healthcare staffing, and workforce solutions.
Maxims commitment to customer service, compassionate patient care, and filling critical staffing needs makes us a trusted partner wherever healthcare is needed.
u003c/divu003e u003cdivu003eu003cbr /u003e u003c/divu003e u003cdivu003eMaxim