The IT Asset Administrator is responsible for managing the lifecycle of IT assets (hardware and software), as well as the Configuration Management Database (CMDB). The Administrator is responsible for the identification of all IT assets including software, hardware, virtual machines, and cloud services, as well as for ensuring the information is recorded in Cherwell via Hardware/Software Asset and Configuration Item (CI) records. The Administrator is also responsible for tracking CI’s through their full lifecycle from requisition through to retirement and for playing a role in optimizing technology spend and procurement, and for developing the processes, systems, and tools for asset/configuration management.
The IT Asset Administrator works with CI owners to help maintain and validate their data, drive service mapping criticality and incorporate processes to manage their data. The Analyst is also responsible for the validation of and auditing of discovery data, resolving CI conflicts, and mitigating and/or eliminating duplicate records.
Company Overview
With roots dating to 1891 and 7,200+ employees, MYR Group Inc. (MYR Group) is a publicly traded holding company of specialty electrical construction companies. MYR Group and our subsidiaries provide large-scale electrical construction services throughout the U.S. and western Canada. The following values guide and inspire us and help to shape our behavior and culture: Safety, Respect, Responsiveness, Creativity, Integrity, Initiative, and Teamwork. We are contributing to a clean energy future while fostering a safe, supportive, and inclusive work environment. Our culture is built on shared values and mutual respect, where teamwork and collaboration occur naturally.
Throughout our history, we have partnered with utilities, power companies, commercial clients, and developers to deliver some of the largest electrical infrastructure, notable commercial and industrial, and renewable energy projects. We are consistently recognized as one of the top five specialty electrical construction firms by Engineering News Record. Our efforts and accomplishments received worldwide recognition as we were named to Fortune’s 2020 list of 100 Fastest-Growing Companies.
Responsibilities
- Devise and implement processes and procedures for tracking assets
- Populate and manage the CMDB (Configuration Management Database)
- Track each asset in order to maintain assignment, location, and warranty information, as well as refresh and renewal dates
- Collaborate with Procurement, Legal, and other applicable teams to provide input and review of software purchases
- Define, document, and refine software license and subscription tracking
- Perform internal vendor software application reconciliations to ensure licensing compliance
- Identify cost reduction and process improvement opportunities
- Provide detailed reporting for mobile device costs, growth trends, savings opportunities, etc.
- Manage the entire mobile device landscape with references to devices, plans, governance, and training for Verizon Admins
- Provide support for the execution of vendor negotiations.
- Collect and report KPIs and metrics to measure, review and analyze the effectiveness and efficiency of the CMDB and Asset repositories within ServiceNow
- Work with various IT teams/SMEs to validate relationship information contained in the CMDB.
- Implement and evolve a review of CMDB ownership of CIs with stakeholders with an ongoing cadence
- Regular and predictable attendance
- Other duties as assigned
- Essential functions of this position are to be performed at a Company-designated office or field location
- Understand and comply with the Company’s Code of Business Conduct and Ethics Policy and other industry-specific professional and ethical standards
Knowledge/Skills/Abilities
- Extensive knowledge of ITIL Service Management best practices is required
- Thorough understanding of IT asset and configuration management principles and methodologies
- Ability to effectively communicate at all levels of leadership and with vendor representatives to influence decisions and drive progress
- Detail-oriented
- Advanced analytical skills with the ability to manipulate data for reporting depending on the audience
- Proven ability to work independently and prioritize competing tasks
- Problem-solving skills
- Ability to work as part of a team
- Analytical thinking skills
- Ability to meet deadlines
Requirements
- 5 years of IT Asset Management (hardware and software) experience
- Bachelor’s degree in Business, Computer Science or Management Information Systems; combination of relevant education and experience considered in lieu of degree
- Certifications: ITIL v3 or 4 Foundation certifications preferred
- Experience with Cherwell is preferred but other ITSM Enterprise Solution experience will be considered
- Experience with and/or understanding of Configuration Management
Employee Compensation & Benefits
- Competitive salary commensurate with experience ($75,000-$85,000). Posted salary ranges are made in good faith. MYR Group reserves the right to adjust ranges depending on the qualifications of the selected candidate. Weekly pay via direct deposit.
- Comprehensive benefits package
- Medical, dental, & vision
- $15 weekly premium for employee only & employee plus family coverage
- Low deductibles and out-of-pocket maximums
- Flexible spending accounts
- Company-paid short and long-term disability
- Company-paid and supplemental life and accidental death & dismemberment
- Critical illness & accident plans
- Identity theft protection
- Group legal
- Auto & homeowners
- Medical, dental, & vision
- Generous 401(k) Plan
- 100% match up to 6%; immediate vesting
- Annual profit-sharing potential
- Paid time off
- PTO starting at 15 days annually
- Holidays (8 per year)
- Superior educational assistance program
Position may be subject to pre-employment screening, which may include background check and drug testing. Accessibility: If you need an accommodation as part of the employment process, contact our Employment Hotline at 1-855-635-1321.
MYR Group, Inc. and our subsidiaries are proud to be Equal Opportunity Employers. We promote diversity of thought, culture, and background, which connects our family of brands. We are committed to a work environment that supports, inspires, and respects all individuals and in which personnel processes are merit-based and applied without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, or other protected characteristics. We celebrate diversity and are committed to creating an inclusive environment for all employees.
MYR Group does not sponsor applicants for work visas. Applicants must be currently authorized to work in the United States for any employer.
MYR Group and our subsidiaries do not work with any third-party recruiters or agencies without a valid signed agreement. All communication regarding candidates, submissions, and job openings must be done with through the corporate Talent Acquisition team only. Any violation of these terms may disqualify new agreements or terminate any existing agreement with MYR Group, Inc.