Position: Youth Care Specialist II #901355
Program: Emergency Overnight Bedding
Department: Children, Youth and Family Services
Reports to: Associate Director
Compensation: $20.00 per hour, plus $1.50 per hour Shift Differential Premium for hours worked between 6pm-6am
Schedule: Sunday-Thursday 9:00am-5:30pm
Status: 100% Full-Time, Non-Exempt, Union
Probation: 90 days
Benefits: Medical, Dental, Vision; also including Life Insurance, Long-Term Disability, Employee Assistance Program, and a 403(b) Retirement Plan
Center?s Mission:
Building a world where LGBT people thrive as healthy, equal, and complete members of society.
DEPARTMENT SUMMARY: The Youth Center serves youth up to the age of 24 who are currently at-risk of or experiencing homelessness. The Youth Center offers services in an LGBTQ+ safe and affirming environment and serves as an entry point to assist youth making the transition from homelessness to housing. Our services include meals, clothing, support groups, a charter high school, GED and college prep program, an employment preparation, training and placement program, case management, counseling, a crisis shelter and a transitional living program (TLP). Our community-based programs include services for youth at-home, in school or in systems of care.
JOB SUMMARY: The Youth Care Specialist II provides services and support to youth ages 18 to 24 who are resident in our Host Home Program. This position provides a variety of supportive and case management services including mentoring, coaching, behavioral support, education, transportation and other services that address overall needs of residents.
ESSENTIAL FUNCTIONS:
1) Plan and execute outreach efforts for youth who might benefit from the Host Home Program throughout Service Planning Area 4 (SPA 4) of Los Angeles;
2) Conduct outreach and interface with potential youth for host home placement;
3) Complete Assessment and Intake into Coordinated Entry System;
4) Conduct intake, orientation and care coordination for youth in Host Home program;
5) Keep accurate and up-to-date outreach encounter statistics;
6) Complete intake process for youth into the Host Home Program;
7) Provide weekly support to all youth in Host Home Program through regular communication, educational and employment referrals, mental health services and additional resources;
8) Secure permanent, supportive housing for all youth in Host Home Program;
9) Prepare monthly and quarterly reports as required by funder and program supervisors;
10) Complete general operational and administrative work such as compiling data, preparing reports, and drafting correspondence;
11) Organize and maintain program files and materials through data entry and database maintenance;
12) Follow up with departmental staff to ensure reporting are completed on a timely basis;
13) Assist with special projects as directed by departmental staff;
14) Responsible for maintaining professional working relations and providing assistance to Associate Director and Host Home Program Coordinator;
15) Other duties as assigned;
JOB QUALIFICATIONS AND EXPERIENCE:
1) Knowledge of or experience working with the LGBTQ community and familiarity with issues of particular relevance to LGBTQ people;
2) A passion for the Center?s work and its mission to make the world a better place for LGBTQ people;
3) A minimum of 3 years of experience with outreach and care coordination work;
4) A minimum of 2 years of experience in a professional office setting;
5) Experience working with youth in a drop-in setting and knowledgeable of the principles of Positive Youth Development; demonstrated ability in engaging youth and facilitating workshops;
6) Self-motivated, energetic, flexible and the ability to work in a team environment;
7) Excellent verbal and written communication skills, including strong organizational, detail and interpersonal skills;
8) Excellent computer skills and knowledge including word processing, database operations, spreadsheets, and other software systems;
9) Bilingual skills (English/Spanish fluency preferred), a plus;
10) Access to reliable transportation and the ability to be insured;
11) Demonstrated ability to work effectively with people of diverse races, ethnicities, nationalities, sexual orientations, gender identities, gender expression, socio-economic backgrounds, religions, ages, English-speaking abilities, immigration status, and physical abilities in a multicultural environment.
The Los Angeles LGBT Center is an Equal Opportunity Employer and is committed to fostering diversity within its staff. Applications are encouraged from all persons regardless of their race, color, ancestry, religious creed, national origin, sex, sexual orientation, gender identity, gender expression, medical/physical/mental condition, pregnancy/childbirth and related medical condition, age, marital status, or veteran status.