The Los Angeles Police Protective League is a public safety union whose mission is to vigilantly protect, promote and improve the working conditions, legal rights, compensation, and benefits of the Los Angeles Police Officers.
The Los Angeles Police Protective League has a proud and distinguished history representing over 9,900 dedicated and professional sworn members of the Los Angeles Police Department.Membership Services RepresentativeAs the Membership Services Representative, youll provide assistance at the level of Membership Representative II, and perform at an intermediate level of clerical work involving responsibility for an auditing related function.Responsibilities:* Complete and accurate understanding of contract language so that transactions can be processed in an accurate timely manner* Effectively communicate and/or interact with discontent or distraught members who seek assistance or information* Ability to recognize a situation that calls for the intervention of the Department Supervisor* Maintain a working knowledge of union group plans and services; Ability to explain benefits to members* Attend Recruit Class Presentations at the Police Academy; assist Insurance Committee Chair with disseminating and collecting completed insurance forms and handout materials* Other duties may be assignedQualifications:* High School diploma or general education degree (GED) required; Associate degree preferred* At least 2 years customer service experience and/or training; OR any equivalent combination of education and experience* Proficient and have experience with Microsoft Word and Excel* Ability to type a minimum of 50 words per minuteBenefits:We value our employees time and efforts.
Our commitment to your success is enhanced by our competitive salary, depending on experience, and an extensive benefits package including paid time off, medical, dental and vision benefits and future growth opportunities within the organization.
Plus, we work to maintain the best possible environment for our employees, where people can learn and grow with the organization.
We strive to provide a collaborative, creative environment where each person feels encouraged to contribute to our processes, decisions, planning and culture.We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
We will consider for employment qualified applicants with criminal histories.