Careers at UnitedHealth Group. We have modest goals: Improve the lives of others. Change the landscape of health care forever. Leave the world a better place than we found it. Such aspirations tend to attract a certain type of person. Crazy talented. Compassionate. Driven. To these select few, we offer the global reach, resources and can-do culture of a Fortune 5 company. We provide an environment where you’re empowered to be your best. We encourage you to take risks. And we offer a world of rewards and benefits for performance. We believe the most important is the opportunity to do your life’s best work.(sm)You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.Objectives and Key Responsibilities:1.Business Systems Analysis Activities* Gather, validate and translate business requirements* Solicits for understanding and clarifying of business requirements by asking probing questions and helping in prioritization* Applies understanding of technology to influence and assess feasibility of solutions* Incorporates and optimizes non-functional requirements into solution* Adapts to various methodologies* Collaborate in testing process to ensure business requirements are accounted for in solution testing* Recommends test scenarios to business testers; assists in defect analysis to assess impact on solution* Leads end to end business requirements gathering process* Offers opportunities and suggestions on how to improve the solution2.Business Acumen* Understand business objectives and how technology can optimize and enable solutions* Focus on business value proposition* Incorporates business objectives when evaluating processes to remove redundancies and waste* Provides ideas on how technology can improve business processes* Apply understanding of ‘As Is’ and ‘To Be’ processes to develop solution* Understand product offerings and the market* Recommends solutions for multiple channels3.Technology Security Standards* Comply with enterprise security protocols* Recognize applicable standards for data under own control* Consider security implications in activities and designs* Use approved security tools* Explains security standards to others* Identifies applicable security/data standards when reviewing requirements and recommends controls to ensure compliance4.Analytical* Identify applicable information to inform analysis* Identify and evaluate varying perspectives* Interpret information and draw conclusions* Breaks complex topics into meaningful chunks of information* Sorts through large amounts of data to assess for relevancy* Work with database administrator to design, develop, and update databases as they relate to system development* Seeks out multiple sources to gather information* Identifies cause and effect relationships between known and unknown variables* Draws correlations from non-standard data sets and uses broader inferences to drive business value5.Adaptable* Ability to appropriately adjust to changing environment* Quickly assimilate to changes* Adjust plans and activities based on changes to environment, quickly assessing options and deciding a course of action* Rapidly learn and apply new knowledge and skills6.Customer-centric* Seek out and value perspective of customer* Advocate for the customer* Weigh impact to customer experience in decision-making* Provide orientation and training to end users for all modified and new systems7.Quality Management* Follow quality control guidelines & practices* Continually seek opportunities to improve solutions, processes and performance* Evaluates quality processes and seeks opportunities to streamline* Considers the customer experience, business impact and solution objective when managing risks and development and design of solutions* Pro-actively identifies patterns in issues and researches root-cause to improve overall quality* Coordinate and perform in-depth tests, including end-user reviews, for modified and new systems, and other post-implementation support* Diagnose and troubleshoot problems with existing client server and Web applications and sites.You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.Required Qualifications:* BS/BA degree in applicable area of expertise or equivalent experience* 3+ years of business systems analysis experience* 2+ years of experience in healthcare Industry* 2+ years of experience in EDI* Ability to analyze and document process and data flow* 1+ year of experience working with Agile development methodologies* 1+ year of experience creating features & user stories and translating those into technical solutions/requirements* 1+ year of experience working with technical developers/engineer* 1+ year of experience writing SQL queries* If you need to enter a work site for any reason, you will be required to screen for symptoms using the ProtectWell mobile app, Interactive Voice Response (i.e., entering your symptoms via phone system) or a similar UnitedHealth Group-approved symptom screener. When in a UnitedHealth Group building, employees are required to wear a mask in common areas, In addition, employees must comply with any state and local masking ordersUnitedHealth Group is an essential business. The health and safety of our team members is our highest priority, so we are taking a science driven approach to slowly welcome and transition some of our workforce back to the office with many safety protocols in place. We continue to monitor and assess before we confirm the return of each wave, paying specific attention to geography-specific trends. We have taken steps to ensure the safety of our 325,000 team members and their families, providing them with resources and support as they continue to serve the members, patients and customers who depend on us.You can learn more about all we are doing to fight COVID-19 and support impacted communities at: click here.* All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter PolicyColorado Residents Only: The salary range for Colorado residents is $64,800 to $116,000. Pay is based on several factors including but not limited to education, work experience, certifications, etc. As of the date of this posting, In addition to your salary, UHG offers the following benefits for this position, subject to applicable eligibility requirements: Health, dental, and vision plans; wellness program; flexible spending accounts; paid parking or public transportation costs; 401(k) retirement plan; employee stock purchase plan; life insurance, short-term disability insurance, and long-term disability insurance; business travel accident insurance; Employee Assistance Program; PTO; and employee-paid critical illness and accident insurance.Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.Keywords: Business Systems Analyst, WFH, WAH, work from home, work at home, Remote, Telecommute, Tech, Technology, SQL, Agile, #RPO