Field Service Technician #517899
Job Description:
Perform a variety of field service work to include, machine operations, maintenance, training, electrical and mechanical troubleshooting, machine repair, modifications, programming, preventative maintenance, and TAC support under limited supervision.
Service Support:
Carries out technical assignments to install, modify, and repair factory automation equipment at customer sites, with 100% travel weekly.
Maintains a safe work environment and reports any issues that arise.
Operates and programs machines, understanding all technical aspects and machine parameter functions.
Prepares standard equipment documentation and reports to include service reports, Expense reports, and others as directed.
Provides customers with timely and accurate technical information in a positive and straightforward manner.
Provides equipment operation and maintenance training to customer’s employees and fellow field service technicians.
Prepare and submit documentation for efficient invoicing.
Maintain company property for safe operation and maximum life.
Efficiently manage business expenses to maximize profitability.
Perform routine maintenance on equipment and assist in the establishment of the preventative maintenance schedules with customers and service coordinator.
Have or obtain a passport.
Have or obtain and maintain a clean driver’s license.
Travel includes North America with air travel.
Job Requirements:
Skills:
Associates degree in Laser/Electro/Optics or equivalent is required.
Two or more years related experience, including troubleshooting.
Functional PC and appropriate software skills required.
Ability to use hand tools, meters, gauges, schematics, and jigs to adjust and maintain proper machine calibration and performance.
Ability to travel extensively 95%, primarily, United States, with possibility of Mexico, Canada, and Japan always on short notice.
Ability to work independently with little supervision.
Strong attention to details, meeting deadlines and commitments required.
Strong diagnostics and technical aptitude, including knowledge of AC & DC electrical, mechanical, and optical systems.
Commitment to company Core Values Strong/written oral communication skills are required.