Drives sales and create a positive experience for our customers through relationships, product knowledge and operational execution.
Uses product knowledge and technology to guide the sales team.ACCOUNTABILITIES+ Delivers the highest level of customer service supporting Kohl’s “Yes We Can” culture through effective problem solving+ Identifies opportunities to increase sales and communicates merchandising and sales floor operational opportunities to l eadership+ Evaluates and assesses workforce needs, able to lead work efforts and direct team members+ Advocates and executes all company customer service programs+ Maintains fitting rooms, sales floor and work areas according to Kohl’s best practices+ Follows Kohl’s best practices and standards+ Effectively uses Kohl’s tools and technology to plan, communicate and share information with team membersQUALIFICATIONSREQUIRED+ Ability to lift 50 pounds on an occasional to frequent basis+ Ability to spend up to 100% of work time standing or moving about the departments within the store.
Physical activities include bending, stooping, lifting, climbing, carrying, walking and/or reaching on a frequent basis+ Adherence to Kohl’s policy and procedures+ Regular attendance+ Self motivated and ability to problem solve+ Effective verbal and written communication skills+ Basic math and reading skills, legible handwriting and attention to detail+ Ability to work as part of a team and interact effectively with othersPREFERRED+ Prior retail experience+ Comfortable with the use of technology consistently while performing the required tasks