Director of Product Management Telecom

  • 7800 Woodley Ave, Van Nuys, CA 91406, USA
  • Full-time

Company Description

Headquartered in Los Angeles, AireSpring is an award-winning provider of Cloud Communications and Managed Connectivity Solutions. AireSpring provides next-generation communications solutions including AireContact®, AirePBX® – Business VoIP Phone Systems, SIP Trunking, MPLS, and Dedicated Internet Access. 

AireSpring has received numerous third-party industry awards: “Product of the Year”, “Best Telecom Deal,” “Best in Show,” and “Top Channel Program.” 

AireSpring is a privately held, debt-free, and renowned in the industry for delivering a broad range of innovative cloud communication and connectivity solutions at competitive rates

Job Description

Reporting to the VP Product Management, the Director of Product Management has the primary responsibilities of defining product strategy, developing and executing the product roadmap and developing detailed market requirements for all AireSpring Telecom product portfolios. Additionally, you would direct the development and lifecycle management of those same product portfolios and is responsible for maximizing the competitiveness and financial performance of each product portfolio. The Director Product Management is focused on the client experience and employee experience, and has the ability to understand and translate market opportunities and client needs into product requirements and product value messaging. He or she is an expert in communicating AireSpring’s product capabilities to both internal and external audiences via written and verbal presentations.

Key Areas of Responsibility:

  • Drive overall product vision, strategy, roadmap, and requirements to fuel growth
  • Manage key projects including assigning resources, managing priorities and defining measurable milestones.
  • Define success metrics and analyze product performance, balancing analytics with insight to drive decisions and iterate quickly.
  • Collaborate with and provide leadership and direction to a wide range of departments including Operations, Engineering, Finance, Sales, and Marketing.
  • Focus on both client and employee experience, and how product strategy affects each.
  • Vendor management, including sourcing, pricing, and negotiations.
  • Become versed quickly in new domains, developing a deep understanding of competitive offerings and how they impact consumer choices and preferences.
  • Keep a strong bias for stepping up and taking action while also demonstrating a willingness to learn and receive guidance.
  • Responsible for business analysis and recommendations resulting from such analysis.
  • Ownership of business cases for product enhancements or developments.
  • Proactive and regular interaction with key customers to ensure products meet the needs of the market.
  • Creation and delivery of product training across all departments.
  • Monitor client and operational metrics for the product portfolio and serves as the champion for development, organizational, and process improvements in the order to cash processes.
  • Serve as the subject matter expert and evangelist for the entire product portfolio.
  • Create scorecards and executive level reporting for the products and services. Identify technical development opportunities and partnerships

Qualifications

  • Product management experience strongly preferred
  • Telecommunications or Internet Service Provider (ISP) experience a plus
  • Verbal and written communication and interpersonal skills
  • 5 years of product management experience required, director level strongly preferred
  • Manage a team of Product Managers and coordinate their activities across multiple business lines

Additional Information

All your information will be kept confidential according to EEO guidelines.

WHAT THIS COMPANY OFFERS YOU:
• Highly motivated and dedicated team
• Medical Benefits
• Vision
• Dental
• 401K with employer match
• Generous Paid Time-Off Plan
• Paid Parking
• In-House Unlimited Espresso / Lattes & tea, with alternate milk options
• Beautiful facility with employee game room & “zen” room rest area
• Company subsidy towards any monthly gym or fitness membership
• AT&T Discount on personal mobile plan

  • 7800 Woodley Ave, Van Nuys, CA 91406, USA

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