Call Center Re-opening in Long Beach CA Multiple Agents Needed ASAP Full Time 8:30a-5p $14-$16/hr. One week paid training is done remotely via ZOOM meetings to abide by social distancing, but they will go in office afterwards and be spaced 6 feet apart. Upon going into the office, there will be daily temperature checks, masks are encouraged, and sanitizer is readily available. PRIMARY JOB FUNCTIONS: 1. Answer consumer calls – English, Spanish & French Calls 2. Take phone orders – English, Spanish & French Calls 3. Chargebacks 4. Chargebacks (Monthly Report) 5. Inventory subs 6. Hold Orders 7. W-hold Orders 8. Processing correction requests 9. Processing consumer e-mails 10. Processing call backs 11. Monthly Inventory Order 12. Train new agents in products 13. Train new agents in computer systems 14. Train new agents in reviewing test 15. Bazaarvoice Review 16. Assist on answering questions from all agents 17. FedEx issuing, processing, and following up on FedEx call tags 18. FedEx Claims We are an equal opportunity employer and make hiring decisions based on merit. Recruitment, hiring, training, and job assignments are made without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, or any other protected classification. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.