Mortgage Operations Manager

Come join a privately held Direct Lender and a fast growing leader in the Mortgage industry!

This Jobot Job is hosted by: Conner Ferguson
Are you a fit? Easy Apply now by clicking the “Apply on company site” button and sending us your resume.
Salary: $90,000 – $140,000 per year

A bit about us:

We are a privately held, fast growing Direct Lender based in California. We have been around for over 15 years and specialize in Conventional and JUMBO loan programs.

Why join us?

* Excellent Bonus Program
* Competitive Base Salary
* Unlimited Overtime
* Health Benefits
* Growth Opportunity

Job Details

* Looking for a knowledgeable hands on problem solver to hire, train, lead and manage current and future employees in our respective disclosure, processing, funding and compliance departments.
* Ensure customers have a positive experience and employees are held accountable for their actions.
* Processor Management includes but is not limited to:
* Load Leveling Processors so they do not become overwhelmed.
* Identify, address and resolve aging loans in processor pipelines
* Ensure Processors are to submitting new loans within 48 hours of receipt.
* Ensure Processors are to providing the borrower with a weekly update via email and phone call. Would prefer 2 updates to borrower per week.
* Also looking for processors to have a weekly update with their respective loan officers on their files to provide status.
* Ensure Processors close their assigned loans within 45 days of receiving the file unless there is a special circumstance.
* Handle and respond to complaints clients may have on processors

Interested in hearing more? Easy Apply now by clicking the “Apply on company site” button.

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