Title: Hotel Housekeeper
Pay Rate: $20.71/hr
Location: Los Angeles, CA 90007
Length : 4 months contract + possible extensions
Work hours: Workers MUST have open availability. The below is provided as guide as to what shifts they may have to work. Candidates can not select shifts and must be openly available.
Room Attendant:
M – F 8:30 AM – 5 PM
Sat – Sun 9:30 AM – 6 PM
Lobby Attendant
2:15 PM – 10:45 PM
Linen Stocker
11:00 PM – 7:30 AM
Job Summary:
**MUST HAVE HOTEL ROOM CLEANING EXPERIENCE**
- Temp will have direct contact with students, hiring managers, and executive leadership while on assignment.
- Performs standard housekeeping procedures, such as cleaning guest rooms, maintaining linen cart supplies, collecting dirty service items, etc.
- May assist in training of new and temporary staff in the proper use of cleaning equipment.
- Performs standard housekeeping procedures.
- Cleans and services assigned guest rooms in a timely and organized manner according to procedures and standards.
- Maintains cleanliness of assigned facilities. Ensures that housekeeping standards are met.
- Follows procedures for team cleaning and self-inspecting programs. Inspects and cleans public areas and back of house areas to ensure cleanliness standards have been met; reports any problem areas to the supervisor.
- Collects trash throughout the hotel from housekeeping carts, vending and room service areas, offices, and rest rooms.
- Collects dirty glasses from carts, linen rooms, hallways and vending areas frequently and delivers clean glasses as needed.
- Reports lost and found articles to supervisor. Shampoos carpets, strips and waxes floors.
- Notifies guest services (front desk) when service is complete so rooms may be sold.
- Reports any room unable to be serviced within appropriate time standards to supervisor.
- Provides customer service to faculty, staff, students, and guests. Responds to requests from guests, supervisors or management in a timely and efficient manner.
- Maintains friendly, helpful demeanor.
- Responds to guest requests such as delivery of housekeeping supplies (e.g. linens, roll-a-ways, etc.) in a timely and efficient manner.
- Reports needed repairs of unsafe conditions to supervisor. Informs supervisor of malfunctioning equipment.
- Organizes and maintains neat linen carts and supplies according to department standards. Stocks floor storage rooms to required levels.
- Assists with heavy items such as mattresses and soiled linens. Delivers linens and necessary supplies as needed.
- Receives soiled linens by bag, cart, or chute from the floors.
- Sorts all articles by kind, color, and degree of soil. Inspects all laundry and linens and records all damaged or stained items.
- Operates washers and dryers according to recommended capacity and other manufacturers guidelines.
- Ensures necessary chemicals are added in the correct quantities prior to wash cycles.
- Folds clean linens and stores as appropriate.
- Operates linen feeder, sheet folder, towel folder and table linen ironer machines.
- Maintains security of equipment, keys, and supplies issued each day.
- Assists in daily linen counts for monthly inventories.
- Complies with all university policies and procedures and with all applicable local, state, and federal laws and regulations.
- Performs other related duties as assigned or requested.
- Knowledge of all cleaning standards and methods, materials, and equipment.
- Proven customer service experience.
- Ability to speak and write in English. Ability to lift a minimum of 30 lbs.
- Skills: Other:Communication — written and oral skills
- Skills: Specialized Equipment:Shampoo machineVacuum cleanerWax/buffing/stripper machine
- Skills: Trade/Auxiliary: Basic cleaning Clean and prepare rooms Clean and stock restroom, Clean carpets Clean elevators and stairwells Customer service Dust and clean various surfaces Handle and move objects Maintain records, logs, etc.
- Maintain stock Understand and apply policies and procedures
- Use and or operate various stationary machinery, vacuum cleaners, shampooers, and waxing machines Wax floors