Hybrid Position
LCSW, LMFT, LPCC or Psychologist
Trainer
Who We Are
Pacific Clinics is California’s largest community-based nonprofit provider of behavioral and mental health services and support. Our team of more than 2,000 employees speak 22 languages and are dedicated to offering hope and unlocking the full potential of individuals and families through culturally responsive, trauma-informed, research-based services for individuals and families from birth to older adults.
Who We Serve
Pacific Clinics serves children, transitional age youth, families, adults, and older adults. We offer a full range of mental and behavioral health services, foster care and social services, housing, continuing adult education and early childhood education programs to Medi-Cal eligible individuals and families throughout Alameda, Contra Costa, Fresno, Kings, Los Angeles, Madera, Orange, Placer, Riverside, Sacramento, San Bernardino, San Francisco, Santa Clara, Solano, Stanislaus, Stockton, Tulare and Ventura Counties.
What We Offer
Pay Range: $77,350 to $85,401 annualized. Compensation may vary based on skills, experience, education, and location.
We Offer Medical, Dental & Vision benefits, retirement options, Flex Spending, EAP, and more!
Employee engagement and advocacy opportunities to advance our justice, equity, diversity, and inclusion agenda across our Agency and throughout the communities we serve.
PROGRAM DESCRIPTION:
The Pacific Clinics Training Institute (PCTI) provides innovative certification programs, continuing education and training for behavioral health professionals, educators, other nonprofit service providers, individuals and family members.
JOB SUMMARY
Works within the vision, mission, and philosophy of the agency. Develops and conducts clinical training that meets the continuing educational needs of behavioral healthcare and affiliated peers and professionals. Assesses training needs, designs, develops, and presents training sessions. Evaluates results of training for continuous improvement of training function and conducts analytics on learning management system. Provides guidance to learning team members. This position is responsible for creating training content and conducting training based on Pacific Clinics’ clinical employee needs as identified by the Training Governance and Oversight Committee, agency managers, Subject Matter Experts (SMEs) and defined learning pathways.
RESPONSIBILITIES AND DUTIES
• Develops and updates curriculum and training materials including instructor lesson plans, student guides, presentations, manuals, practical applications, evaluations, and learning assessments (quizzes and tests) based on Pacific Clinics employee needs.
• Models trauma informed principles and applies mission, approach, and core values in the professional development of internal learning and development staff.
• Conducts in-person training, live and pre-recorded webinars and online self-paced training.
• Collaborates with Pacific Clinics Clinical Operations, other trainers and SMEs to provide recommendations for training programs and strategy; including the best methods of delivery based on employee training needs assessments.
• Develops new, and updates existing, training content; continuously reviews and updates training content to keep it current and engaging for a wide variety of learning styles, and generational and cultural groups.
• Creates, and oversees the creation of, content, e-learning, collateral and other training materials using various training theories inclusive of job aids, facilitator and participant guides, on-the-job training systems, tutorials, and demonstration models.
• Works with LMS Coordinator and Instructional Designers using training course authoring tools to enhance instructor led training courses and develop eLearning modules.
• Drives the development of training that incorporates Pacific Clinics’ overall organizational strategic goals and objectives.
• Develops and maintains interactive and instructionally sound learning solutions that drive measurable results.
• Ensures that the training content is in alignment with the Standards, Principles and Criteria outlined in Learning and Development’s partnering professional accrediting/licensing boards.
• Develops and delivers Continuing Education (CE) content that consists of formal learning activities that (1) are relevant to professional licensing boards across a range of clinical disciplines, practice, education and science; (2) enable participants to keep pace with the most current scientific evidence regarding assessment, intervention, and education as well as important legal, statutory, or regulatory issues; and (3) allow participants to maintain, develop, and increase competencies in order to improve services to the public.
• Stays current on instructional design, training delivery methods, and learning styles.
• Maintains professional license current and up to date.
• Stays current on standards of practice and the delivery of mental health services.
• Implements agency-wide clinical initiatives.
• Conducts training onsite, as well as travels locally, statewide and nationwide
• Reports to work on time and maintains reliable and regular attendance.
• Models Pacific Clinics’ approach, mission and core values in all communication and correspondence.
• Communicates effectively in a culturally competent manner with a diverse employee population.
• Provides training consultation as needed.
• Performs other duties as assigned.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform essential job functions.
MINIMUM EDUCATION AND/OR EXPERIENCE
• A minimum of a master’s degree in Social Work, Psychology, Marriage and Family Therapy, or Counseling required.
• Licensed in California as a Clinical Social Worker, Marriage and Family Therapist, Professional Clinical Counselor or Psychologist, required.
• Five (5) or more years of clinical experience in the field, required
• Demonstrated experience and competence in direct provision of mental health services.
• Demonstrated ability and experience in developing curriculum and providing training to mental health services staff working in various levels/roles including Peer Partners, Case Managers, Mental Health Therapists and Program Supervisors
• Demonstrated experience with effective classroom management strategies and facilitating large group interactive discussions.
• Implements positive active learning and a methodical system to address appropriate classroom behaviors and critical conversation protocol during provocative subject matter discussions.
• Demonstrates work experience in instructional design; display instructional design proficiency or ability to learn multiple facets including storyboarding.
• Ability to develop program content that respect cultural, individual, and role differences, including those based on age, gender, gender identity, race, ethnicity, culture, national origin, religion, sexual orientation, disability, language, and socioeconomic status.
• Excellent project/time management skills; strong organizational skills; attentive to detail and accuracy.
• Possesses an understanding and application of Adult Learning Theory.
• Demonstrates strong written, verbal, and presentation skills.
• Excellent oral communication skills, including tact and diplomacy.
• Demonstrate excellent proficiency in the MS Office suite of products.
• Ability to deal with ambiguity and fast-paced dynamic environment driven by growth and organizational expectations.
• Strong customer service and interpersonal skills; passion for developing others.
• Experience working in a multi-cultural environment and with people from a variety of backgrounds.
PREFERRED QUALIFICATIONS
• Preferred knowledge of Learning Management Systems (LMS), product testing and implementation, and knowledge of eLearning development programs (Articulate, Lectora, Captivate, etc.)
• Professional written and verbal communication skills including group facilitation and communications.
• Demonstrated ability to work in Windows environment (including Word and Excel).
• Ability to meet deadlines and prioritize and accomplish work.
• Ability to maintain professional appearance as a representative of the Agency in the community and on various local and state committees.
• Strong interpersonal and presentation skills with the ability to project a strong presence among site and community leadership.
• Ability to communicate effectively promoting favorable interaction with managers, co-workers, and others.
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Equal Opportunity Employer
We will consider for employment qualified Applicants with Criminal Histories in a manner consistent with ordinance 184652 Sec.189.04 (a) and San Francisco Police Code, Article 49. Section 4905.