Description:
WHY HOMESTATE//
Restaurants are fun (it’s like throwing a party everyday)!
Expected salary $65,000-$70,000 annually, plus commission
Refer a friend, get $500*
Free meals – even on your days off.
Retirement savings option.
Stick around for a while – we have retention incentives.
Affordable health, dental & vision benefits*
100% company paid life insurance*
We create an environment where everyone with respect and dignity.
We value honest, intentional and transparent communication.
We listen, learn and lead with compassion.
We encourage you to be yourself.
Advancement opportunities available.
Community engagement – HS plays a positive role in community.
Slip resistant shoe program.
*Eligibility for some benefits may be dependent upon average hours worked or length of employment.
https://www.instagram.com/homestate/?hl=en
PRIMARY QUALIFICATION//
You gotta be nice!
WHAT’S IT LIKE WORKING AT HOMESTATE//
Work with other nice people
Make other people happy
Enjoy free tacos and queso
Relish in the flexibility that the hospitality industry provides…we encourage you to pursue your passion, with us or otherwise.
WHO ARE WE//
In 2013, native Texan Briana Valdez opened HomeState, an ode to Texas cuisine in Los Angeles with the mission of evoking community and creating a home for everyone, no matter where they are from. HomeState represents the integrity, history, and culture of Briana’s roots.
HomeState aims to create a dining experience that goes beyond the food. The way our guests feel at HomeState is the true mission of our efforts. HomeState exists for everyone. The price point, casual vibe and portability of the food allows the restaurant to flex to the needs of many. HomeState is a recipient of the KCRW “Best Tortilla in Southern California” award.
No matter where you’re from, HomeState is your home away from home. A space where every person feels welcomed and valued. We serve hospitality first and tacos second. And we’re hiring nice people!
HomeState is currently hiring for the position of Assistant Catering Operations Manager!
HomeState offers competitive compensation ($65,000-$70,000 annually depending on experience, plus commission) a robust benefits package inclusive of health insurance, unlimited paid vacation, and all the HomeState you can eat!
THE FINE PRINT //
As Assistant Catering Operations Manager, you’ll assist in overseeing the day-to-day operations of HomeState’s Catering & Special Events program and will help lead the teams responsible for booking orders and executing catering orders and on-site events. The Assistant Catering Operations Manager reports to the Catering Operations Manager.
JOB RESPONSIBILITIES//
GUEST SERVICE
Foster and promote HomeState’s culture and mission while upholding service standards.
Monitor, measure, respond and correct any guest incidents with warmth and hospitality.
Coach, guide, develop and support your team to provide exceptional guest experience.
Fully understand and exhibit the HomeState ethos, embodying our core values and mission, and serve as an ambassador both internally and externally.
HUMAN RESOURCES AND TRAINING DEVELOPMENT
Assist with staff development and succession planning. Provide ongoing feedback, establish performance expectations and conduct performance reviews.
Assist with department hiring, including interviewing, training and progressive counseling.
Manage team environment and provide timely response to team needs.
Maintain 100% compliance with all relevant policies, EEO, labor, HR, wage and food safety laws and regulations.
Manage staff incentive including, but not limited to, programs such as employee of the month or internal contests.
OPERATIONS
Ensure the smooth day-to-day operations of the Catering & Special Events program.
Oversee the order booking process, including the organization and response to all inquiries, emails and phone calls in a timely manner. Create and develop event proposals and guide potential guests through the booking process.
Lead the team responsible for executing catering orders and on-site events, including the planning and preparation processes.
Work collaboratively with the management teams at the catering hub locations to ensure catering activities are integrated efficiently in the locations’ operations.
Meet regularly with the management teams at the hub locations to review previous orders and events and provide information, needs and expectations for upcoming orders and events.
Work with the kitchen and service teams at non-hub locations to ensure that all catering orders are executed in line with HomeState’s SOPs for catering orders.
Oversee the routine maintenance and cleaning of all catering delivery vehicles.
Collaborate and communicate with internal HomeState departments to ensure catering operations are efficiently and effectively integrated in the company’s general operations.
Attend and lead manager meetings and participate in routine leadership calls. Actively engage in the agenda and transition action items to positively impact program performance and culture.
Requirements:
2-3 years experience in the restaurant industry, preferably in a management and/or event/catering sales capacity
Passion for food, hospitality, and providing an exemplary guest experience
Personable & assertive customer service
Excellent verbal and written communication skills
Excellent organizational skills and attention to detail
Strong analytical and problem-solving skills
Ability to prioritize tasks and to delegate them when appropriate
Ability to execute and work well under pressure in a fast-paced environment
Ability to maintain a strong working knowledge of restaurant POS systems, event management systems, and Google Drive
Must be available to work a minimum of 40 hours per week, with weekend availability and with an occasional sixth day required
Manager Food Safety certification
Responsible Beverage Service certification
Valid driver’s license and clean driving record
Ability to work in a standing or sitting position for long periods of time (up to 8 hours excluding breaks)
Ability to lift 25+ pounds
HomeState embraces diversity and does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor. We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.
Please note that job duties are subject to change at the company’s discretion