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Job Description

EDS Engagement Service Lead

Takeda Pharmaceutical

MA- Kendall Square

About the role:

Are you looking for a patient-focused, innovation-driven company to inspire you and empower you to shine? Join us as a EDS Engagement Service Lead in our Kendall Square, MA office where you will work as the Key Point of Contact / Engagement Lead for all Enterprise Data Services/solutions portfolio; including management of functional objectives/roadmaps, major projects, quarterly functional release-based activity and ongoing run activities As part of the Enterprise Data team, you will partnership with the EDS Transformation and Delivery Lead, architect the strategic roadmap for EDS at the functional level, ensuring that supporting teams and capabilities are on track to deliver to commitments and priorities. As part of the Enterprise Data Services, you will report to the Service Delivery & Operations Lead, Enterprise Data.

How you will contribute:

Architect a regional/domain focused data-services strategy that connects goals and the EDS data-services operating model with scalable and reusable solutions leading to measurable benefits.
Accountable as the primary contact between functional IT and business IT partners using the EDS data-services catalog (bi-directional). Focus on the technology and being a technology leader between teams
Directly leading the engagement for the group team members, DD&T leads and extended teams into the EDS organization, applying input from the USA to ensure agreement and consistency.
Lead agreement between EDS, business IT and IT partners on a basis linked to priorities/roadmaps, data-services capabilities, people, process, technology and data.
Communicate and evangelize the Takeda Data & Digital imperatives as a key driver for continuous transformation linked to the vision and strategy of the DD&T/GDT/ EDS to become the most trusted, data-driven and outcomes-based pharmaceutical company
Drive and lead governance sessions to ensure the Services & Operations, Platforms Architecture and Data Services and Analytics teams are managing and coordinating services delivery in an efficient and value-driven way to support building business / business IT engagement and delivery
Oversee finances linked to domain-based services are tracked and reported across all EDS functions, with the strategic imperative to meet EDS and business financial objectives within the consumption-based pricing model are met
Lead and active member of the EDS Engagement cross-functional peer-led community/team
Lead/Support domain based / cross-domain communities of practice (people / process / technology / data) with a view to increasing adoption and driving business value
Mentor and lead on developing the team culture and people to ensure a highly motivated and effective team is both in place today, and developing in a sustainable way for the future

DIMENSIONS AND ASPECTS

Technical/Functional (Line) Expertise (Breadth and depth of knowledge, application and complexity of technical knowledge)

3-5+ years hands-on functional / technical / architecture level experience linked to data-services and data-platforms within the pharmaceutical business
Expertise in the delivery of data services solutions and products linked to Commercial domain
Experience / Knowledge linked to Data / AWS / API / Cloud / Analytics capabilities and functionality
Experience in the Pharmaceutical business model and baseline reporting requirements and processes
Leadership expertise linked to data-services (Vision, strategy and business alignment, people management, communication, influencing others, managing change)
Experience leading agile teams leveraging scrum methodology.

Leadership (Vision, strategy and business alignment, people management, communication, influencing others, managing change)

Passionate leader, collaborator, team player, and individual contributor
Passion to challenge the status quo and find new solutions and drive out of the box ideas
Assertive, with the confidence to be voice of authority – not afraid to do what is
best for Takeda/team
High-energy and passionate outlook to the role and can influence those around her/him
Ability to build a sense of trust and rapport that creates a comfortable and effective workplace
Strong communication skills with comfort in speaking with business / business IT stakeholders
Not afraid to “roll up the sleeves” and seeks to learn – pushes teams to do the same
Direct experience in understanding business outcomes as a key driver to ensure solutions are aligned to Takeda priorities and values
Active coach and mentor whose goals are to grow and maximize the team’s potential

Decision-making and Autonomy (The capacity and authority to make organizational decisions, autonomy in decision-making, complexity of decisions, impact of decisions, problem-solving)

Extensive successful analytics operations management experience will enable a high degree of autonomy in leading decisions
Demonstrative business acumen with strong cross functional communication ability
Ability to build consensus on sensitive topics which require senior managers to often accept compromises based on the bigger picture view
Versed in risk and compliance aspects of linked to data platforms and services, with the experience to lead discussions and engage to resolve challenging and complex topics

Interaction (The span and nature of one’s engagement with others when performing one’s job, internal and external relationships)

Experience being a member of a medium-sized core team with a global mandate, which requires clear and transparent communication
Experience with stakeholder management and engagement at all levels of the organization
Ability to set priorities, align stakeholders’ expectations and, develop and execute an associated plan of action
Ability to engage effectively as a part of a team and with colleagues with different backgrounds and areas of expertise
Experience in managing team members with setting and tracking performance goals and metrics

Innovation (The required level of scientific knowledge, knowledge sharing, innovation and risk taking)

This role offers the opportunity for a high level of innovation related to Data Services enablement across technology platforms focused on Commercial, but also cross-domain and geographies
This role will have a key seat at the table linked to Commercial data-related innovations and partnerships – this includes direct exposure to ML/AI and other conceptual Data-Fabric type opportunities
This role will be focused on enabling concepts linked to ‘reuse’ and ‘scalability’ across data services solutions and engaging innovative partnerships and ideas to deliver creative.

Complexity (Products managed, mix of businesses, internal and/or external business environment, cultural considerations)

The Commercial EDPP Engagement Lead will be directly involved in the complexity linked to enabling business value via Data Services. This requires an acute awareness linked to the cross-functional environment, team dynamics, finances and cultural fit
Data Services Engagement linked to:
- Baseline operational and strategic reporting
- Advanced Analytics / Data Services Requirements
- Self-Service, Data Ingestion, Vendor Engagement, API Universe, Enterprise Architecture
- Complex Commercial requirements – with all associated GxP / GMP and SOD/SoX/GDPR compliance included (full life cycle)
- Build of near-shore and hub-based delivery model will be in flight alongside as this role develops which will provide an excellent opportunity to build sustainable capabilities
- Experience with franchise-based life-sciences organization with full life-cycle OTC and non-OTC pharmaceutical products
- New technical architecture/tools within CTO/EDPP and Global IT functions requires complete build out of supporting governance framework and processes

EDUCATION, BEHAVIOURAL COMPETENCIES AND SKILLS:

Minimum Requirements/Qualifications:

Bachelor’s Degree or equivalent in a related or directly relevant field
7 years of experience with Data Services products.
Related experience with Cloud Technology, Mobile Solutions, SAP technologies.
Experience in setting Data Services / Solutions strategies and vision.
Experience in life sciences / pharmaceutical industry environment.

What Takeda can offer you:

Comprehensive Healthcare: Medical, Dental, and Vision
Financial Planning & Stability: 401(k) with company match and Annual Retirement Contribution Plan
Health & Wellness programs including onsite flu shots and health screenings
Generous time off for vacation and the option to purchase additional vacation days
Community Outreach Programs and company match of charitable contributions
Family Planning Support
Flexible Work Paths
Tuition reimbursement

More about us:

At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work.

Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to deliver Better Health and a Brighter Future to people around the world.

Absent an approved religious or medical reason, all US field-based employees must be fully vaccinated for COVID-19, as a condition of employment.

In accordance with the CO Equal Pay Act, Colorado Applicants Are Not Permitted to Apply.

EEO Statement

Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.

Locations

Cambridge, MA

Atlanta, GA, Austin, TX, Chicago, IL, Cleveland, OH, Columbus, OH, Dallas, TX, Houston, TX, Los Angeles, CA, Miami, FL, Minneapolis, MN, Orlando, FL, San Diego, CA, Seattle, WA, Tampa, FL, Washington DC, USA

Worker Type

Employee

Worker Sub-Type

Regular

Time Type

Full time