Customer Engagement Specialist


Due to our success and unprecedented growth, we’ve opened up a few positions in our sales and marketing department. We are looking to fill a position for an Entry Level Customer Sales Engagement Specialist . This person must have a positive and enthusiastic demeanor and work well in a strong team environment. This job involves one-on-one sales interaction with customers.

What OLN Inc. offers:

  • Extensive training in all areas of sales, marketing, and management
  • Advancement is based on promotion/merit
  • This position offers a compensation structure where pay is based upon individual performance
  • Development in leadership and communication skills
  • Positive work environment
  • NO TELEMARKETING

Responsibilities and Duties:

  • Greet customers in a courteous, friendly, and professional manner using company procedures.
  • One-on-one sales based interaction with customers.
  • Listen attentively to customer needs and concerns; demonstrate empathy.
  • Clarify customer requirements; probe for and confirm understanding of needs.
  • Meet customer requirements by providing personalized solutions.
  • Confirm customer understanding of the solutions and provide additional customer education.
  • Communicate effectively with individuals/teams in the program to ensure high quality.
  • Participate in activities designed to improve customer satisfaction and business performance.

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