[Call Center / Fully Remote]
– Anywhere in U.S.
/ Competitive salary / Medical, Dental and Vision / PTO / 401K
– As a Customer Service Specialist you’ll: Handle continuous work volume by interacting with patients and referrals via (inbound & outbound) phone calls, email, fax, chat, text, web inquiries, and other electronic sources; Provide accurate information and updates as related to new orders, resupplies, pickups, and/or exchanges; Demonstrate professionalism and provide high quality service when interacting with patients, caregivers, and/or referrals; Resolve patient/referral complaints and escalations with urgency by the identifying problem, troubleshooting of equipment and/or coordinating appropriate corrective actionHiring Fast >>