Job SummaryThe Human Resources Director is directly responsible for the overall administration, coordination, and evaluation of the Human Resources function.
The Human Resources Director manages the day-to-day operations of the Human Resources Office.
The HR Director manages the administration of the human resources policies, procedures and programs.
The HR Director carries out responsibilities in the following functional areas; departmental development, employee relations, training and development, benefits, compensation, organizational development, and employment.The Human Resources Director is responsible for the following areas:Recruiting and staffing logistics;Employment and compliance to regulatory concerns and reporting;Employee orientation, development, and training;Employee relations;Compensation and benefits administration;Employee Health Department and compliance;The Human Resources Director originates and leads Human Resources practices and objectives that will provide an employee-oriented, high performance culture that emphasizes empowerment, quality, productivity and standards, goal attainment, and the recruitment and ongoing development of a superior workforce.The Human Resources Director coordinates implementation of services, policies, and programs through Human Resources staff; reports to the Executive Vice President of Operations, and assists and advises company managers about Human Resources issues.QualificationsThe Director of Human Resources position requires a high school graduate or equivalent; a minimum of an Associate’s Degree is preferred.
The Human Resources Director must have knowledge of Human Resources Management, Hiring, Developing Standards, Foster Teamwork, Management Proficiency, Managing Profitability, Promoting Process Improvement, Building Relationships, Organizational Astuteness, People Skills, and Retaining Employees.
Prior experience in a healthcare facility is also preferred with exposure to Accreditation review, State Department of Health Surveys, Benefit Administration, basic HR functions, Payroll Administration, and state and federal employment laws.
Must be detail-oriented with expertise in problem solving, observation, group dynamics, and interpersonal relations.
The Human Resources Director must have the ability to prioritize, and handle multiple projects and complete assignments in a timely fashion under frequent and numerous deadlines.
Good judgment and effective decision making skills are required.Duties and ResponsibilitiesDevelops organization strategies by identifying and researching human resources issues; contributing information, analysis, and recommendations to organization strategic thinking and direction; establishing human resources objectives in line with organizational objectivesImplements human resources strategies by establishing department accountabilities, including talent acquisition, staffing, employment processing, compensation, health and welfare benefits, training and development, records management, safety and health, succession planning, employee relations and retention, AA/EEO compliance, and labor relationsManages human resources operations by recruiting , selecting, orienting, training, coaching, counseling, and disciplining staff; planning, monitoring, appraising, and reviewing staff job contributions; maintaining compensation; determining production, productivity, quality, and customer-service strategies; designing systems; accumulating resources; resolving problems; implementing changeDevelops human resources operations financial strategies by estimating, forecasting, and anticipating requirements, trends, and variance; aligning monetary resources; developing action plans; measuring and analyzing results; initiating corrective actions; minimizing the impact of variancesAccomplishes special project results by identifying and clarifying issues and priorities; communicating and coordinating requirements; expediting fulfillment; evaluating milestone accomplishments; evaluating optional courses of action; changing assumptions and directionSupports management by providing human resources advice, counsel, and decisions; analyzing information and applicationsGuides management and employee actions by researching, developing, writing, and updating policies, procedures, methods, and guidelines; communicating and enforcing organization valuesComplies with federal, state, and local requirements by studying existing and new legislation; anticipating legislation; enforcing adherence to requirements; advising management on needed actionsUpdates job knowledge by participating in conferences and educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizationsEnhances department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishmentsSupervises the staff of the Human Resources DepartmentParticipates on committees and special projects and seeks additional responsibilitiesThe duties and responsibilities are listed below.
It is the expectation of the institution that the employee be able to demonstrate competency in each area.
It is the duty of the institution to provide orientation and performance evaluation in each area stated.PERFORMANCE Maintains new and/or revised policies and procedures for the department and archives original documentsMaintains and updates employee files: HR, Education, Employee Health, Agency and Contract Services with accurate and complete informationPrepares and maintains employee orientation and new hire packets and ensures accurate and timely completion of the new hire paperworkMaintains a copy of the Human Resources Policy and Procedure manual for all departments and assists in updating and distributing new informationPrepares Employment Status Reports for payroll, HR and/or compliance purposesUpdates and maintains job descriptions for all current positions within the facility that meet licensing, certifying and accrediting body requirementsMonitors, maintains, and updates company bulletin boards and the employee appreciation areaLICENSING, CERTIFYING, AND ACCREDITATION BODIESCoordinates activities to comply with licensing, certifying, and accrediting bodiesMaintains files and communicates educational opportunities that are in compliance with Accreditation, Medicare, Medi
– Cal, ADA, OSHA and/or other regulatory agencies to employeesParticipates in Accreditation and Medicare surveysMaintains postings, files, and procedures that are in compliance with federal and state statutesHUMAN RESOURCES POLICIES AND PROCEDURESMaintains current policies and proceduresMaintains employee handbooks and provides/reviews with each staff memberSupports the availability for company staff to review HR policies and proceduresCoordinates opportunities for education of management staff on HR policies and proceduresSchedules and coordinates the process of review and revision of the HR policies and procedures, as necessaryRECRUITMENTCoordinates recruitment processes in compliance with the company’s recruitment planFollows established procedures in identifying and publicizing position openingsCoordinates the use of recruitment search firms and verifies approval by American Advanced Management legal departmentConfirms position descriptions and requisition approvals have been completed before recruitment activities beginRecommends strategies for flex staffing in recruiting for replacements or new positionsPlans and maintains annual recruitment activity calendarParticipates in and/or arranges various recruiting activities (e.g., job fairs, career days, employee referrals, hire-on bonuses, networking)Maintains company’s position controlIs informed of current status of all recruitment activity within the companyEMPLOYEE ENGAGEMENT AND RETENTIONEnsures an employee recognition program is developed and implemented.
And/or maintains the employee recognition programRetention strategies developed and implementedTRAINING AND DEVELOPMENTMaintains and updates certification of in-service and training programs required by licensing, certifying, and accrediting bodiesCommunicates education/training opportunities to personnel Informs department managers of the importance of documenting education and training programs, and supplies forms for documentation when neededSchedules, coordinates, and documents orientation during the first month of employment or as appropriate when transferredVerifies, documents, and maintains information on the skills, competency, and credentials of staffCoordinates Continuing EducationSupports efforts made to coach employees and prepare them for additional responsibilities in the organizationSupports training efforts designed to effectively manage cultural diversity and sensitivity in the workplaceConducts HR portion of the New Hire Orientation ProgramCoordinates access to training materials, equipment, and supplies for staff educationBENEFITSParticipates in benefit surveys in the local marketCommunicates benefit programs to all employeesProvides accurate information to employees regarding benefit eligibility and coverage.
Provides information in accordance with the Consolidated Omnibus Budget Reconciliation Act (COBRA), CAL-COBRACompletes benefit enrollment accurately and timely for all employeeProvides information in response to employees’ questions regarding benefitsRequests training regarding benefit coverage and procedures as neededProvides timely and accurate information for claims administration purposesCompiles complete and accurate information regarding benefits documentation and record keeping logsEMPLOYEE RELATIONSProactively addresses employee concerns and with the HRD coordinates any necessary investigationsEnsure consistent application of HR policies (i.e.
attendance, discipline).
If applicable, develop a tracking system to ensure consistent administration of attendance policyCOMMUNICATIONParticipates in the interdisciplinary team concept (e.g., Safety, Infection Control, and Quality).
Attendance at staff meetings (as required/needed)Updates Executive Vice President of Operations on information pertinent to the executive management meetingsPublicizes information to employees on how they can effect change in the organizationSupports efforts to maintain an open door policy regarding communications with employeesCooperates with Quality Management in areas relating to employee satisfactionWorks with the Executive Vice President of Operations to implement strategies designed to improve staff retentionMaintains regular office hours available to night shift and weekend staff.
Minimum on a monthly basisCommunicates work-related injuries and their current status to managers on a need-to-know basisWORKER’S COMPENSATIONProcesses and maintains all claims in a timely manner and according to American Advanced Management Return to Work programACCURATE AND TIMELY PROCESSING OF UNEMPLOYMENT REQUESTS, FMLA AND LEAVES OF ABCENSEATTITUDE AND BEHAVIORTrustworthy
– maintains confidentiality of sensitive and private information at all timesTeam Player
– actively addresses problems and facilitates resolutionHOSPITAL POLICIES AND PROCEDURESAbides by company policies and proceduresObserves company dress guidelines and wears a company name tagUtilizes paid time off (PTO) in accordance with company policyProvides proper notification of absence and tardiness, and is punctual for the start of the dayMaintains a clean, neat and safe working environmentParticipates in emergency procedures, fire drills, evacuation procedures, and in internal/external disaster plans and procedures in keeping with department responsibilitiesAdheres to American Advanced Management Code of ConductDemonstrates safe working habitsDISPLAYS A “CUSTOMER SERVICE’ ATTITUDE TOWARD PATIENTS, VISITORS AND OTHER STAFF MEMBERS AT ALL TIMES.Relates to people of all agesCOMPLIES WITH ALL SAFETY, INFECTION CONTROL AND OTHER GUIDELINES AS REQUIRED.Reports personal symptoms and/or any other known information with regard to infectious illness or contagious disease to the Infection Control OfficerPROMOTES AN ETHIC OF CONTINUOUS QUALITY IMPROVEMENT IN ALL MATTER ASSOCIATED WITH THE POSITION.
DOCUMENTS QUALITY ASSURANCE IMPLEMENTATIONPERFORMS ALL OTHER TASKS AND DUTIES AS MAY BE ASSIGNED CONDUCTS SELF ETHICALLY AT ALL TIMESUPHOLDS ALL SERVICE STANDARDSSafety
– We do no harm and create an error-free environment.Follow environment of care planFollow established clinical practicesRoutine assessment of the environment for high risks with immediate correction (look for dangerous things and fix them; identify high risk issues and fix them)Pay attention to detailCommunication
– We engage our customers in exchanging clear, timely and accurate information.Listen carefullyEnsure understanding of treatment and servicesTimely follow-up on commitmentsConstantly learn about the customers and identify their needsCourtesy
– We treat everyone with respect, social sensitivity and professionalism.We acknowledge our customers with a smile and treat them as welcomed guestsListen to our customersLook at each interaction as an opportunity to promote courtesy with our customersWe treat each other as we treat our guestsWe strive to exceed our customers expectationsPresentation
– We provide a positive customer experience through the appearance of our environment and employees.Maintain a clean and organized environment, including workspacesControl company odorsAll employees are compliant with the dress codeAll employees communicate in a professional and courteous manner, including body languageProtect the privacy of patientsMaintain a quiet atmosphereEfficiency
– We use resources appropriately to benefit the customer and the organization.Availability, assessment and application of resourcesDo it right the first timePay attention to detailsSave steps through planningTimely response