A Banquet Server is responsible for the set up and the service of all assigned banquet functions.
QUALIFICATIONS: High School diploma or equivalent and/or experience in a hotel or a related field preferred.
Alcohol Awareness Certification (must comply with State regulations) Must be able to convey information and ideas clearly.
Must be able to evaluate and select among alternative courses of action quickly and accurately.
Must work well in stressful high pressure situations.
Must be effective at listening to understanding and clarifying the concerns and issues raised by co-workers and guests.
Must be able to work with and understand financial information and data and basic arithmetic functions.
Must maintain composure and objectivity under pressure.
RESPONSIBILITIES: Approach all encounters with guests and employees in a friendly service-oriented manner.
Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards) Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
Comply with certification requirements as applicable for position to include Alcohol Awareness Food handlers Safety etc.
Maintain a friendly and warm demeanor at all times.
Perform preparatory tasks and side work duties to ensure that guests are served promptly and efficiently.
Know how to read the Banquet Event Order and be familiar with the menu of the assigned function.
Serve guests according to the hotel’s standards in a friendly courteous and professional manner.
Respond to guest problems complaints and accidents; Refer to management if necessary.
Be informed of all current hotel policies.
Be familiar with fire exits fire extinguisher locations and safety rules.
Maintain the banquet store room in a neat and organized manner stocked with any and all appropriate supplies necessary for food service functions.
Clear banquet space after the completion of functions and ensure that all equipment and supplies are stored and restocked properly.
Employees must at all times be attentive friendly helpful and courteous to guests managers and all of their fellow employees.
Be familiar with the organization of the hotel and know the function of each department.
Handle items for Lost and Found_ according to the standards.
Perform other tasks/jobs as assigned by supervisor or manager.
Attend meetings as required by management.
Just two blocks from the Pennsylvania Convention Center, the Sheraton Philadelphia Downtown is walking distance to Love Park, the Franklin Institute, and the iconic Philadelphia Museum of Art.
Guests can take advantage of our newly renovated fitness center equipped with Peloton bikes.
Relax at our welcoming Terrace restaurant or bar and coffee shop, the Local.
Our 759 reimagined guest rooms feature comfortable beds that invite guests to wind down after a busy day, as well as fantastic views of the Benjamin Franklin Parkway, a scenic boulevard that runs through the cultural heart of Philadelphia.
For meetings, our planning and banquet staff transform our 58,000 square feet of flexible event space into the perfect venue for conventions, board meetings, or any occasion anyone wants to celebrate.
As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in 49 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels.
Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best.
Join a world of possibility with Aimbridge Hospitality.
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan Job ID: 2022-137901 Full-Time/Part-Time: Part-Time Street: 201 North 17Th St