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IMMEDIATE OPENING Revenue Cycle
– Patient Accounts Rep – Money Processor – Level I Job SummaryPatient Accounts Billing Representative is responsible for management of assigned accounts that may fall anywhere in the revenue cycle of the claim in a Call Center environment.Essential Functions/Duties Meets daily and monthly departmental production goals set forth by the leadership to ensure that the company is achieving its financial goalsPursue unpaid accounts by telephone or electronic inquiry to determine status of payment in accordance with department follow-up timelinesReview system generated work list and aged reports to resolve accounts which have not been paid in the appropriate time frame, based on payer contracts and guidelinesContact patient for additional information when necessary to push the claim through for paymentMakes inquiries via telephone, mail, and fax or electronically through payer website or e-mail for follow-up of those unresolved accountsExamines the patient record and/or researches all avenues to gather informationSupports process improvements to assure quality and timely documentationFollows billing process, makes necessary contacts to assure maximum reimbursementWorks closely with all billing and support service groupsPerforms all other duties as assigned Preferred Experience Medical/Revenue Cycle billing Education:High school diploma or equivalent required Skills:Ability to calculate numbers, correct entries, and post to recordsAbility to gather data, compile information, and prepare reportsAbility to use independent judgment and to manage and impart confidential informationAbility to prepare routine administrative workRecords maintenance skillsWorking Conditions and Mental Conditions:Work in a team environmentUtilize various software programsMay be required to sit for long periods of time Mental Demands:Critical thinking skills with the ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problemsGUIDING VALUES AND BEHAVIORSEmployee must consistently exhibit our guiding principles:Patient Care
– We continually earn the privilege to care for our patients.
It is at the forefront of everything we do.One Team
– We respect each other and achieve together what no individual can alone.Innovation
– We are driven to develop solutions that inspire progress.Vigilance
– We will never waver in our commitment to safety and preparedness in the fulfillment of our duties.Ownership
– We are accountable for what we do and take pride in how we do it.Citizenship
– We are dedicated to being good stewards in the communities we serve.To learn more about GMR and how our values are at the core of our services and vital to how we approach care, visit www.GlobalMedicalResponse.com.
EEO Statement: Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability.