Sr. Product Manager – Retailers

Who we are

At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives. We’re a purpose-driven company, and our beliefs are the foundation of how we conduct business every day. We’re guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Collectively, these values inspire us to work together as One Team with our customers at the center of everything we do, and to take care of ourselves, each other, and the communities in which we live and work. We challenge the status quo, ask questions, and find solutions. Join us as we enable the hopes, dreams, and ambitions of millions of people around the world.

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Job Description Summary:
As a senior product manager, you will inspire and collaborate with team members to deliver a world class suite of products and services that enable Happy Returns to continue to rapidly scale our business in the large ($300B+) market for online returns.
The senior product manager will:
– Lead the definition, design, and launch of new products and features in the Happy Returns product ecosystem, including:
~ end-user-facing returns portal on desktop and mobile devices;
~ our partner-facing “Returnista” returns acceptance app on mobile and desktop devices;
~ customer-facing dashboards; partner integrations;
~ our proprietary warehouse management system;
~ other projects
– Contribute to prioritizing projects and updating our product roadmap
– Frequently update Happy Returns executives on the status of your projects
– Perform any other work necessary to deliver a world class technology service to enable Happy Returns to rapidly and successfully scale our business
– Work with new and existing retailer customers to understand needs for custom functionality and lead the specification, design, and launch of these features
– Help with pre-sale and implementation for enterprise clients

Job Description:

We are looking for someone with:

– 4+ years of product manager experience, delivering products from 0 to 1 and solving problems with existing products

– Exceptional product and design sense

– The ability to make excellent decisions quickly

– A high aptitude for learning new systems and industries quickly and managing products across the full technology stack

– Deep technical understanding of and empathy for software development; CS degree and/or coding beyond HTML/CSS strongly preferred

– Outstanding numerical analytical ability

– The ability to think and write clearly

– The ability to manage development tasks to maximize the effectiveness of the team and maintain engineers’ energy and enthusiasm over timeInterest in e-commerce, logistics, and/or high-growth startups

– Clear written and verbal communication, managing clients, and stakeholders

Subsidiary:
Happy Returns

Travel Percent:
0

For more than 20 years, PayPal has remained at the forefront of the digital payment revolution. By leveraging technology to make financial services and commerce more convenient, affordable, and secure, our open digital payments platform gives PayPal’s 400 million active account holders the confidence to connect and transact in new and powerful ways. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying, or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom, enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com .

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