Clients look to the Professional Services Group to develop and implement solutions that solve their most complex problems. Our clients see the Professional Services Group as a key partner when complex changes occur at their firm. These changes can include large-scale deployments of FactSet software, organizational changes, and enhancing custom processes. As we increase the breadth of our product mix, the strength and agility of our Professional Services team will become even more instrumental to the success of the Strategic Business Unit (SBU).FactSet’s Professional Services Team has the opportunity to work across the portfolio lifecycle within the Analytics & Trading Department. We work with all core analytics tools, such as PA (Portfolio Analysis), SPAR (our returns-based Style, Performance, and Risk tool), Portfolio Batcher, Publisher, Analytics APIs, to name a few. As our mandate continues to grow, we are looking for eager, exceptionally talented individuals to join our team!Analytics Implementation Specialists are part of a fast growing team comprised of subject matter experts, combining product and industry knowledge to help ensure customer success during implementations. Implementation Specialists are expected to be experts in the core Portfolio Analytics suite as well as our Risk offering. As an implementation specialist you will work with a Professional Services project team to lead successful client implementations.
Responsibilities:
Produce client-facing communication in coordination with the implementation project manager.Build and manage implementation scope and effort estimates. Collaborate with Global PS on building project plans.Providing product (functional and technical) guidance on the solutioning of processes based on customer needs.Create user workflow specifications, custom report specifications, establish priority and direction to technical integration staff on client requirements.Develop a comprehensive understanding of the technical aspects of the Analytics suite.Implement new and enhance existing deployments to create a better user experience and further enable sales opportunities.Effectively communicate with our most sophisticated users via a strong understanding of investment principles and their application in the industry.Identify growth strategies by outlining client organizational structures and uncovering additional opportunity during the implementation process.Share emerging trends, what is working well, and areas for improvement with the Analytics & Trading SBU.Study client workflows and partner with Product Development and Engineering to enhance FactSet’s products.Provide user training and support the development of training programs.Facilitate transition from implementation phase to support.
Requirements:
At least 2 years of experience working with FactSet’s Analytics tools.Strong technical background.Proven technical proficiency particularly with writing complex screening codes.CFA, CIPM, CAPM, FRM, MBA, or other industry certifications preferred.CAPM, or PMP preferred.Extremely detail-oriented with the ability to see the big pictureEnthusiastic with a keen sense of initiative and a desire to take ownershipWillingness to travel once the business has deemed it safe to do soThe budgeted amount range for this position in the State of Connecticut is $80,500 – $126,500FactSet is an Equal Opportunity Employer – M/F/Veteran/Disability/Sexual Orientation/Gender IdentityVEVRAA Federal ContractorRequest Priority Protected Veteran & Disabled Referrals for all of our locations within the stateThe EEO is the Law poster is available here.FactSet Research Systems Inc. endeavors to make our website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact Jennifer Passeck, Lead Recruiting Specialist, Human Resources at +1 (203) ###-#### or …@factset.com.Equal Opportunity Employment PolicyIt is the policy of FactSet Research Systems Inc. ( FactSet ) to provide equal employment and advancement opportunities to all qualified employees and applicants for employment regardless of their race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, physical or mental disability, genetic information, protected veteran status, pregnancy, military or military reserve obligations, or any other class or status protected by law. This policy applies to all policies and procedures related to recruitment, hiring, training, promotion, compensation, benefits, transfer, discharge, and other terms and conditions of employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status. If you have questions concerning this policy, please contact the Human Resources department at +1 (203) ###-####.PDN-962a4ae9-c772-4a68-9aaa-be91f33f3def