The Assistant Manager is responsible for partnering with the General Manager in achieving store sales and maximizing profitability through effective management of the store team and implementation of company policies.
The Assistant Manager ensures all standards, of both service and operations, are achieved to excellence and strive to build community.
In the absence of the General Manager, the Assistant Manager is the most senior presence in the store and accountable to oversee all aspects of the stores and staff.Business LeaderDemonstrate role responsibility through strong business acumen through leveraging KPI’s to develop and support business driving strategiesSupport leading the team through utilizing company tools, incentives & strategies to support meeting/exceeding sales goalsMake decisions that impact the business and store environment in a positive manner aligning with store leadershipRepresent the business in meetings and on conference calls, in partnership with General Manager.Passionately leads and inspires on the retail floor; present on the retail floor 75% of their work weekAssist in all third-party vendor communication and ordersPeople LeaderServe as a coach to Guest Service Associates and Keyholders through playing an integral part in their developmentExhibit enthusiasm and entrepreneurial spirit to create a positive ALO work environmentUse company performance tools to evaluate each associate and provide constant feedback to drive individual growth and improvement in partnership with the store leaderSupport in recruiting, training, and developing talent ensuring all positions are filled in a timely manner with qualified personnel.Educates guests and staff on our product, community and cultureOperations LeaderWrites an effective schedule that prioritizes the best business strategy, in partnership with the General ManagerAssists in processing shipment and ensuring product flow including but not limited to visual merchandising placement and daily replenishment excellenceEnsure all front and back of house procedures are executed by the team in accordance to the company Policy & ProcedurePrioritize and delegate tasks effectively and efficiently to store team.Future planning workflow business needs to protect optimal performance.Business PartnerOversees the execution of certain deliverables on the Alo Sales and Service ModelCollaborates with General Manager and cross-functional business partners, as directed, to support all-level organizational goalsConfident and acts with integrity around all employee relations conversationsEffective Communication with all levels in the organization.Assistant Manager Leadership Qualifications3-5 Years of retail or related industry experienceWorking knowledge of MS Office (Word, Excel and Outlook)Experience managing and leading a teamDynamic interpersonal and communication skills, both verbal and writtenExtraordinary guest experience, organizational and time management skillsAgile with the ability to handle multiple tasks in a changing environmentAssistant Manager ScheduleThe Assistant Manager role is a full-time role with a 40-hour workweek (5 days) consisting of 75% of those hours managing the retail floor and coaching and developing the team.
In an effort to build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to be available for opening, closing and weekend shifts.As an Equal Opportunity Employer, ALO Yoga does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law.