Job Description AmericanTours International, LLC – Greater Los Angeles Area Role and Responsibilities The position of Accounts Receivable Coordinator is responsible for overseeing day to day collection efforts and cash application of all assigned clients. This includes the credit accounts and possibly prepays account. Tracking of cash collected for payers, and documenting all activities in appropriate systems. You are expected to follow the credit policies of the Company however y ou are also expected to provide innovative, responsible results with the creation and implementation of new ideas and concepts that continually may improve systems and processes to achieve superior results. These new ideas should be first brought to the attention to the Credit and Collections manager before its implementation. This position is a non-supervisory function. This job description does not list all the duties of the job. You may be asked by supervisors or managers to perform other duties related to Accounts Receivables. You will be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise the job description at any time, for any reason. Responsibilities : · Collections · Work as part of the Collections team to drive best practice in Collections activities, to improve Cash Flow and minimize ageing debt · Generate timely billing of assigned clients.-Create statements · Apply client payments in SAGE system · Review A/R balances to ensure timely and accurate payments are received in company systems. · Ensure open communication with the Sales team · Maintain current and accurate computer data including documentation of all account activity performed in A/R systems · Confers with employees of other departments to trace payments on bills under investigation by collection department to give information pertaining to accuracy of charges on customers’ bills · Ensure all CC payments are charged in a timely manner · Timely resolution of queries/disputes/litigations via liaison with both external customer and our internal customers(Clients, Sales, AP,OPS,Customer Service) · Traces source & corrects customer accounts for errors in billing rates, misapplied credits, or identifying information (i.e.: litigations,disputes,quieries) · Establish and maintain communication with Accounts Receivable Manager, all Sales Managers and others responsible for clients revenue; ensure all are kept current regarding account status · Adhere to all established goals and be able to explain variances to goals · Prepare and submit reports in regard to billing and accounts receivable, as required · Embrace five important core values of collections; persistence, honesty, integrity, respect, and passion, and incorporate them into one’s daily job function. · Participate in proactive team efforts to achieve departmental and company goals. · Perform all other business-related duties as assigned. · Ensure all communication-both internal and external are accurately documented Qualifications and Education Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge and skill and/or ability require. Reasonable accommodations may be made to enable individuals with the disabilities to perform the essential functions. · AA or BA Preferred, HS or equivalent req’d or one to three years related experience and /or training; or equivalent combination of education and experience. · Fluency in Second Language German, Italian, French or Dutch preferred. Outstanding English communication skills both oral & written · Knowledge of SAGE system preferred · Advanced level proficiency with Excel and Word required · Strong work ethic · Works well to deadlines and targets · Strong numeracy skills, Accuracy and attention to detail, positive attitude and team player Company Description Founded in 1977, AmericanTours International, LLC (ATI) is the leading United State of America and North American Wholesale Travel Service provider, serving customers from over 70 international markets. ATI is proud to partner with over 30,000 hotels and attractions throughout North America, bringing more people from more places around the globe to experience the USA and Canada on Individual Travel experiences, Packaged Travel and Special Group/Incentive Travel experiences. Our Mission Statement best describes ATI: “As a professional and dedicated team, we are committed to provide quality service at competitive rates; to be a leader in our industry; and to make a difference for a better world by helping others through our success.”