Click here to apply: https://lever.careerstaffing.net/job-detail/86457/front-desk-coordinator
Under the direct supervision of Student Services Advisor 2 and Director of the Samueli School of Engineering, Office of Academic and Student Affairs (OASA), advise students regarding curriculum requirements, program planning, course requisites, grading and quarterly academic scheduling. Review student advanced standing credit and explain how it applies to degree requirements. Interpret school and university enrollment policies, withdrawals and leaves of absence. Explain procedures for filing academic petitions for exception requests. Provide outreach notifying students of support service offices such as Counseling and Psychological Services (CAPS), Center for Accessible Education (CAE), Financial Aid, and tutoring services offered by Tau Beta Pi honor society (TBP) and Eta Kappa Nu honor society (HKN). Conduct student change of major workshops and group advising presentations to incoming students as part of the orientation program. Give input to the faculty on student proposed curriculum exceptions. Work closely with staff and faculty to review quarterly proposed department course schedules; paying special attention to conflicts, omissions and enrollment capacities. Screen for completeness, appropriateness of form, and proper signatures if required, for all documents submitted by Engineering undergraduate students. Log petitions into internal data-bases and enter exceptions into UCLA Degree Audit System. Participate in quarterly degree candidate audit review.
Dispense general information regarding Engineering requirements and University and School rules, regulations and procedures for the Samueli School of Engineering Office of Academic and Student Affairs.
Supervise preparation of petitions for weekly Student Affairs Officer meeting. Review student petitions requesting exceptions to Samueli School of Engineering and University policies with decision making authority. Evaluate petitions for changes of major within the Samueli School of Engineering, and petitions to enter Samueli School of Engineering from the College of Letters & Science. Monitor submission of Engineering 199 research and 195 internship reports.
Answer phones and schedule appointments for Student Affairs Officers.
Assist in training of new peer counselors as related to back-up of front desk duties. Order supplies for office as needed. Coordinate lost and found procedures for building. Complete various tasks as instructed by the Discover Engineering, annual Graduate Open House and Orientation and Commencement coordinators. Provide back-up for Associate Dean’s office; maintain calendar; manage phone line; and prepare documents/reports.
Percentage of Time:
100
Shift Start:
8:00 am
Shift End:
5:00 pm
Qualifications for Position
8
Records
Qualifications
Required/Preferred
Working Knowledge of University and School rules and regulations as applied to undergraduates and degree requirements for all curricula within the school.
Can be trained
Typing skill to do moderate typing with speed and accuracy. Working knowledge of Microsoft Word/Excel.
Required
Ability to perform effectively under conditions of fluctuating workload at certain times of the school term which results from large numbers of students in main lobby and deadlines for submission of forms.
Required
Ability to effectively communicate orally in order to fully explain procedures, regulations, degree requirements, and other information to students, faculty, and staff of School.
Required
Ability to cooperate in a large office and work as part of a team to provide the best possible service to students, faculty, and prospective students.
Required
Skill in prioritizing assignments to complete work deadlines.
Required
Familiarity with UCLA Degree Audit System to use in student advising and to train students on use.
Can be trained
Working knowledge of counseling theory and practice necessary to
provide academic counseling with skill and sensitivity.
Can be trained
Additional Posting Information
Bargaining Unit:
99-Policy Covered
Application Deadline:
11-22-2021
External Posting Date:
Click here to apply: https://lever.careerstaffing.net/job-detail/86457/front-desk-coordinator