Van Nuys Flyaway
Ticketing Agent
Job Purpose:
This position is for Full Time Non-Exempt based at our Van Nuys Facility. The position serves customers/guests by determining requirements; answering inquiries; resolving problems; fulfilling requests.
Benefits:
- Medical, Dental, Vision and Paid Life.
- Paid Time Off
- 401 K with Company Match
- $22.67 paid hourly
Duties:
- Sells Tickets for the FlyAway travel to/from LAX/VNY & LAX/USF.
- Scan Tickets for the FlyAway travel to/from LAX/VNY & LAX/USF.
- Ensure ticket machines are loaded with Tickets, at all times.
- Ensure ticket machines are operable, at all times, troubleshooting methods and reporting.
- Customer Service Telephone lines.
- Provide Great Customer Service to our Passengers of the FlyAway.
- Determines requirements by working with and listening to our customer.
- Answers inquiries by clarifying desired information and providing information.
- Fulfills requests by clarifying desired information; completing transactions; forwarding requests.
- Must bring to the task a cheerful attitude and a willingness to be a contributing member of our customer service team.
Skills/Qualifications:
Customer Focus, Customer Service Experience, Data Entry Skills, Listening, Phone Skills, Verbal Communication, Building Relationships, People Skills, Interpersonal Savvy, Multi-tasking
Apply below
Or send your resume to robin.brown@coachusa.com
Our company is an Equal Employment Opportunity employer
In compliance with Federal and State equal employment opportunity laws, qualified applicants are considered for all positions without regard to race, color, religion, national origin, sex, (including gender identity, sexual orientation, and pregnancy), age, genetic information, disability, veteran status, or other protected class.