General Manager Job Description
We are looking for a General Manager to oversee all staff, budgets and operations of the local business unit.
General Manager responsibilities include formulating overall strategy, managing people and establishing policies. To be successful in this role, you should be a thoughtful leader and a confident decision-maker, helping our people develop and be productive, while ensuring our profits are on the rise.
Responsibilities:
· Oversee day-to-day operations
· Design strategy and set goals for growth
· Maintain budgets and optimize expenses
· Set policies and processes
· Ensure employees work productively and develop professionally
· Oversee recruitment and training of new employees
· Evaluate and improve operations and financial performance
· Direct the employee assessment process
· Prepare regular reports for upper management
· Ensure staff follows health and safety regulations
· Provide solutions to issues (e.g. profit decline, employee conflicts, loss of business to competitors)
Requirements:
· Proven experience as a General Manager or similar executive role
· Experience in planning and budgeting
· Knowledge of business process and functions (finance, HR, procurement, operations etc.)
· Strong analytical ability
· Excellent communication skills
· Outstanding organizational and leadership skills
· Problem-solving aptitude
· BSc/BA in Business or relevant field; MSc/MA is a plus
Job Requirements:
- Oversee the sales and marketing operations
- Attend product and sales training as requested by sales manager
- Drive sales through local marketing
- Develop local restaurant marketing strategies to maximize sales
- Increase restaurant and retail sales
- Increasing sales and controlling costs in all aspects of restaurant operations
- Lead local store marketing plans including catering sales programs
- Build sales through great guest service
- Develop store sales goals and business plans
- Leading the sales team to achieve sales targets
- Communicate sales schedule for all employees
- Achieve overall store sales goals and service objectives
- Provide ongoing sales training to management, sales, and service staff
- Assist sales with customer service and training on equipment operations/features
- Maintaining overall operations of the restaurant
- Drive profitable store sales by fostering a customer
- Hire employees, drive sales and run the day-to-day business operations
- Hire employees, drive sales and run the day-to-day business operations
- Attend all sales staff meetings and participate in sales activities
- Interview and hire new sales employees