We seek to be a community of learners who grow personally and professionally in pursuit of our mission to improve the financial lives of firefighters and their families.
For over 85 years, we have worked to create trusting relationships with our fire family.
The bonds we build are the foundation of our credit union.
As the largest, exclusive firefighter credit union in the nation with $1.8B in assets, we serve over fifty thousand members in more than seven hundred fire departments.
Our national expansion vision aims to make our outstanding value proposition available to firefighters in all states while we continue to set the leading-edge standard for the customer service experience among all financial institutions as measured by the Net Promoter Score (NPS).
You will be joining a financially healthy organization on the move.
We are excited that our growth as an organization creates development and career opportunities for each of our internal team members while offering a competitive compensation and benefit package.
We want to hear from you if you have a passion for helping those who serve others, a curiosity to grow personally and professionally, and a desire to contribute to our continued evolution.
Currently, we have an immediate opening for a Senior Vice President (SVP) of Lending.
Reporting to the CEO, this person will be responsible for delivering outstanding member products and services, while managing risk, by defining a consultative strategy and managing the performance of the credit union’s portfolio, including mortgage loans, business services, member insurance products, and asset recovery.
Typical Responsibilities:
Establish and lead the strategy, direction, objectives, and operations for the lending organization.
Participating in strategic planning meetings to define the short
– and long-term growth of FFCU and defining the strategy, direction, and objectives for the lending organization.
Train, coach, supervise, and performance manage lending leaders and team members.
Building awareness and understanding of lending and loss prevention strategies, activities, and compliance requirements.
Developing annual business plans, budgets, and goals for each unit.
Continually improve our lending products and services, and optimize processes and systems throughout the lending organization
Lead the research and implementation of new lending systems, products and services to meet member needs with a strong focus on net income, growth, and legendary service.
Analyze market and economic trends to prepare budget forecasts for the portfolio.
Basic Qualifications:
Bachelor’s degree or higher in Business, Finance, or a related field.
Registered in the National Mortgage Licensing System (NMLS).
Minimum 10 years’ experience leading and managing teams at a credit union or bank.
Experience driving continuous improvement across products, services, processes, systems and technology using key metrics to analyze objective and subjective measures of efficiency, effectiveness, and quality to inform decisions.
Experience designing and implementing solutions to increase member, customer, client satisfaction, and/or market growth.
Firefighters First Federal Credit Union is an Equal Employment Opportunity and Affirmative Action employer.
We do not discriminate based upon race, color, religion, age, gender, marital status, physical or mental disability, medical condition, pregnancy, sexual orientation, gender identity or expression, national origin, veteran status, genetic information, or any other status protected under federal, state, or local law.
Firefighters First Credit Union is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.
To request reasonable accommodation, contact Human Resources at careers@firefirstcu.org or 323-550-2214.