Medical Accounts Receivable Representative

Surgical Notes is hiring for a Medical Accounts Receivable Representative to assist with timely follow-up and collection on our clients’ third party payor accounts receivable.

The ideal candidate has excellent organizational skills, communication skills, with the desire and ability to learn quickly.

Working as a part of the team to meet deadlines, but also being able to work independently is crucial to the success in this position.

Our organization prides itself on being built upon a set of strong core values.

We are looking for candidate who will actively exhibit these core values: Service Excellence, Transparency, Teamwork, Accountability, Hardwork, and Positive Attitude.

Reports to: Revenue Cycle Manager

Responsibilities:
Review and resolve aged accounts
Appeal unpaid and/or erroneously paid or denied accounts.
Work all denials received within 48 hours by researching steps previously taken and take additional action, as needed, to resolve the claim.
Other responsibilities as assigned.
Role Information:
Full-Time
Hourly
Non-Exempt
Eligible for Benefits

Required Knowledge, Skills, Abilities & Education:

Minimum of one year’s experience working with a healthcare provider or an Associate’s Degree in Healthcare Management, Business Management or a related field

Knowledge of medical billing

Proficient with MS Outlook, Word, and Excel

Ability to work independently and as part of a team

Strong attention to detail and speed while working within tight deadlines

Exceptional ability to follow oral and written instructions

A high degree of flexibility and professionalism

Excellent organizational skills

Strong interpersonal and persuasive abilities in order to secure accurate and timely payment from patients

Ability to work in a fast-paced environment

Outstanding communications skills; both verbal and written

Positive role model for other staff and patients by working with them to promote teamwork and cooperation

Ability to apply commonsense understanding and logic in day to day activities.

Preferred Knowledge, Skills, Abilities & Education:

Experience with healthcare billing and collections

Experience working in an Ancillary/Ambulatory Surgery Center (ASC)

Paragon and/or athenahealth experience

Strong Microsoft Office skills in Teams

A working knowledge of IPAs and health plans is required.

Comfortable with electronic and manual payor follow-up.

Able to quickly identify trends and escalate, as appropriate.

Ability to read, analyze and interpret insurance plans, financial reports, and legal documents.

Physical Demands:

Sitting and typing for an extended period of time

Reading from a computer screen for an extended period of time

Work environment of a traditional fast-paced and deadline-oriented office

Working closely with others

Frequent verbal communication, primarily over the phone, and face-to-face interaction

Working independently

Frequent use of a computer and other office equipment

COVID-19 vaccination required

Key Competencies:

1.

Communication

2.

Attention to detail

3.

Responsiveness

4.

Customer Service

5.

Execution

PI153207705

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