AEG Worldwide is the world’s leading sports and live entertainment company, with offices on five continents. The company uses its global network of venues, portfolio of powerful sports and music brands, ticketing and content distribution platforms and its integrated entertainment districts to deliver the most creative and innovative live sports and entertainment experiences that inspire athletes, teams, artists and fans.
STAPLES Center has clearly established itself as the sports and entertainment center of the world. As the home of four professional sports franchises – the NBA’s Los Angeles Lakers and Los Angeles Clippers, the NHL’s Los Angeles Kings and the WNBA’s Los Angeles Sparks – STAPLES Center has proven to be a home court advantage for the local teams. The AEG owned and operated arena continues to distinguish itself as the host of major, high-profile events of national and international distinction including the 2004, 2011 & 2018 NBA All-Star Games, 2002 & 2017 NHL All-Star Game, 2000 Democratic National Convention, 2009 World Figure Skating Championships and 18 of the last 20 GRAMMY Awards shows. STAPLES Center’s nineteen years have also been marked with performances and special events that brought international stature to the downtown Los Angeles venue including concerts Taylor Swift, Beyoncé, Prince, U2, Paul McCartney, Garth Brooks, Usher, Jay-Z, Kanye West, Keith Urban, Roger Waters, Britney Spears, Katy Perry, Ed Sheeran, Kendrick Lamar, Michael Bublé, Carrie Underwood and Justin Timberlake, as well as world championship boxing, family shows and special events. Hosting over 250 events a year, the arena’s reputation for world-class amenities, features and commitment to quality of service and the guest experience is second to none.
Position Summary:
The Premium Events Account Executive is responsible for prospecting new business for AEG core events as well as servicing accounts, selling event suites, ticket packages, group tickets, registrations, and VIP packages to events at STAPLES Center, Microsoft Theater & L.A. LIVE. Events of focus include but are not limited to; Event Suite sales for the Los Angeles Kings, Los Angeles Clippers and Los Angeles Lakers as well as concerts/special events. In addition, individual is responsible for selling Award shows (American Music Awards, ESPYs), Family shows (Harlem Globetrotters, Disney on Ice, etc.) and Special L.A.LIVE Events (Nike Basketball 3ON3 Tournament, All-Star Chef Classic, BET Experience).
Essential Functions:
Direct phone sales to existing database and new leads for a variety of events and projects (daily/weekly call minimums expected).
Customer service and relationship building activities, including service calls and client entertainment events.
Outside sales including in person appointments, networking events, etc.
Event/Game duties including sales booth opportunities and visiting clients.
Develop sales plans, research new lead opportunities, and create sales presentations.
Creatively identify new ways to sell and market tickets including creating “theme nights” for different events.
Conduct in person presentations for top corporate clients/prospects.
Assist in development of sales strategies for overall events/projects.
Take a leadership role in at least one at-risk project and work with management team on sales plan and motivational tactics of sales team.
Participate in mentoring an Inside Sales Associate.
Attend and actively participate in weekly sales department meetings and impromptu staff huddles.
Attend weekly goal-setting meetings with direct supervisor.
Required Qualifications:
A minimum education level of: High School Diploma or equivalent (BA/BS Degree Preferred)
Minimum of 2 years of related work experience
Excellent relationship building and social skills
Ability to read, listen and communicate effectively in English, both verbally and in writing
Must possess basic computer skills using such programs within Microsoft Office
Ability to access and accurately input information using a moderately complex computer system.
Ability to consistently adapt and re-prioritize based on sales needs
Polished presentations skill, with an ability to think and react to situations confidently
A go-getter, with drive and initiative to succeed and develop a career in the sports and entertainment industry
Ability to thrive under a competitive sales environment
Must be able to work evenings, weekends, and holidays as needed
Covid-19:
At STAPLES Center we are taking precautions recommended by the County of LA Public Health department and CDC. We have controlled building access with health screenings prior to entering, all staff must wear a face mask, during events we have different zones to diminish close contact between staff, outdoor break areas, hand sanitizer throughout the building, and frequent cleaning and disinfecting.
During Covid-19, the Premium Events Account Executive will work remotely from home, but will be scheduled minimal shifts at the venue’s office. Post Covid-19, the Premium Events Account Executive must be available to work from the venue’s office and will no longer work remotely.
Must be able to test for Covid-19 on-site at STAPLES Center when scheduled to work. Advanced notice is provided.
AEG reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside his/her normal description.
AEG is committed to developing a diverse workforce reflective of the marketplace and the communities in which we do business. We believe a diverse workforce is not merely an advantage; it is mandatory for any company to be successful in today’s business climate.
This Employer is subject to the Fair Chance Initiative for Hiring Ordinance (FCIHO) (LAMC 189.00)