Veterinary Staff Manager, Los Angeles Mobile Clinics & South LA ($140,000-$150,000 + $20K Signing Bonus)

The ASPCA strives to maintain a COVID-free workplace.

To that end, being fully vaccinated is a condition of employment for all ASPCA employees, including new hires.

The ASPCA makes reasonable accommodations for qualified applicants with disabilities or sincerely held religious beliefs that prohibit a person from being vaccinated.

The salary range for this position is $140,000-$150,000.

Starting pay is for new hire offers only, and staff pay can increase beyond the maximum hiring range based on performance over time.

The maximum of the hiring range is reserved for candidates with the highest qualifications and relevant experience.

This position is entitled to a $20,000 signing bonus .

The first $10,000 of this bonus will be paid upon hire, and the second $10,000 is to be paid 6 months after your start date.

Who we are:

Have you ever wondered what happens to cats and dogs whose owners are unable to afford vet care?

We did.

The ASPCA’s Community Medicine (CM) team provides expert veterinary care to support the welfare of animals and their people through our stationary and mobile clinics serving Los Angeles’s most underserved communities.

We help pet owners overcome barriers to care, bringing quality services directly to the communities that need us most and partially or fully subsidizing the cost of basic and preventive care.

Community Medicine treats people and pets with dignity and respect, assisting pet owners in making informed decisions about their pets’ health and wellbeing regardless of their financial circumstances.

When you come to work at the ASPCA, you join a team of over 1,000 dedicated colleagues with deep knowledge, skills and passion for the animals we serve.

What you’ll do:

Support new and experienced veterinarians in reaching their potential at a job they are proud of, where animal well-being, teamwork and serving the community are at the core of our work.

As a member of the management team, you will deliver key Community Medicine, LA objectives: lead a happy, high-functioning team, ensure patients receive the highest-quality care with minimal fear and stress, and deliver outstanding client experiences to maximize the ASPCA’s impact in the community.

As both a player and a coach, you will step in as a CM veterinarian as needed – treating cats and dogs in our Primary Pet Care (PPC) program or performing high-quality, high-volume spay/neuter (HQHVSN) for shelter/rescue animals and beloved pets.

What you’ll get:
Work/life balance:
40-hour work week – no overnights or on-call
three weeks of paid vacation to relax
two weeks of paid sick time to heal
three paid continuing education days to keep your skills sharp
ten paid holidays to observe
Plus
– one week of paid personal time to celebrate what and when you like
Competitive salary
Industry-leading benefits: medical, dental, and vision insurance, pre-tax dependent care and health flexible spending accounts (FSAs), 401(k) with up to 8% employer-funded contributions after one year of service, employer-paid life and long-term disability insurance, veterinary license fee reimbursement, continuing education allowance, and more (note the ASPCA’s benefits are reviewed annually and are subject to change)
Room to grow: the ASPCA has robust professional development programs to help you grow as a veterinarian and a leader
Support: we are one of the largest and most impactful animal welfare organizations in the world, so you will always have a strong team to lean on and cheer you on

Reporting Structure:

You will report to the program Director, Los Angeles (solid line) for all nonmedical job functions and will take direction from the Medical Director (dotted line) for all duties related to veterinary medicine.

Responsibilities:

Job Responsibilities include but are not limited to:

People Leadership (50%)
Support a culture of respect, belonging and teamwork through regular 1:1s, recognition, supervision, developmental coaching, performance evaluation and feedback; seek counsel with CM’s People Partner as needed
In coordination with your management partners (Medical Staff and Patient Experience Managers) and under the guidance of the Program Director, deliver cohesive messaging and address root causes of location problems and deliver corrective action plans as needed.
Oversee and monitor medicine and surgery provided at the ASPCA’s stationary and mobile clinics according to CM’s standard operating procedures and guidelines
Coach veterinarians in high-quality, high-volume spay/neuter (HQHVSN) techniques and other medical protocols
Teach and train veterinarians about their role in the ASPCA’s commitment to improving access to care for all animals
Coach veterinarians and others to communicate effectively with clients, including difficult end-of-life conversations
Be a consistent and visible presence “on the floor” to answer questions, make timely adjustments, offer support, receive/give feedback, lend a hand, and foster understanding and commitment to ASPCA’s mission
Partner with the ASPCA’s Talent Acquisition Team to recruit and hire staff and per diem veterinarians; onboard and train new staff on CM medical processes and procedures

Medical (35%)
Provide compassionate, quality preventive and basic care to patients in underserved areas of Los Angeles overseeing all aspects of veterinary care during a clinic day including physical examination, diagnostics, treatment recommendations and delivery, prescribing of medications and discharge information
Work side by side with staff veterinarians as a PPC doctor or HQHVSN surgeon treating cats, dogs and rabbits
Perform pre-surgery physical examinations on all surgical candidates; perform approximately 25-40 high quality, high volume spay/neuter surgical procedures per spay/neuter clinic day (either on a mobile surgical unit or at a stationary clinic)
Diagnose and treat post-surgical complications of outpatient animals
Triage and refer cases that do not fall within the Community Medicine parameters of care as appropriate
Fill in as needed to cover surgery or PPC shifts
Support internal ASPCA departments, such as the PeeWee kitten foster program, with medical consultations and support
Practice Fear Free animal handling to minimize fear, anxiety and stress for patients in care

Administrative (15%)
Schedule CM staff veterinarians and per diems for optimal coverage to keep the program running smoothly
Meet regularly with the Medical Director and Director of Operations; provide open and honest and communication and feedback when things aren’t working as they should
Participate in monthly CM Veterinary Medicine Rounds and Morbidity and Mortality Meetings with the Vice President of Medicine; present on interesting cases or current topics in veterinary medicine as needed
Support the ASPCA’s commitment to research and development to benefit animals across the country by participating in studies designed to improve access to care
Attend workshops or meetings as needed

Exemplifies the ASPCA’s Core Values:
Has Commitment and dedication to improving the lives of animals
Demonstrates Ownership and feels responsible for outcomes
Believes in Team – that we are stronger together
Seeks to Elevate others and reimagine what is possible
Focuses on Impact , specifically making change for animals

Additional Information
This is a full-time position, approximately 8 hours a day, 5 days a week – evening or early morning work is sometimes required to handle call outs from staff veterinarians
Some Saturday shifts are required
Flexibility to report to different ASPCA mobile locations within the LA City/County area
This is an on-site position at one of the ASPCA’s mobile or stationary locations; occasional work from home may be possible

Qualifications:
Demonstrate true leadership abilities in challenging situations, Must have current California State Veterinary License, Must have excellent work attendance record, Must maintain open mind regarding changes and be willing to learn, implement, and teach new protocols, Must possess ability to work in high-volume, fast-paced Clinic environment in various locations throughout Los Angeles City/County

Language:
English (Required), Spanish

Education and Work Experience:
Doctorate: Veterinary Medicine (Required)

Minimum one year of experience in HQHVSN, Minimum three years veterinary experience in small animal medicine and surgery, Previous people management experience strongly preferred

Our EEO Policy:

The ASPCA is an Equal Employment Opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances.

Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws.

A reasonable accommodation is a change in the ASPCA’s

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