Description
LIVE THE DREAM. Work here. Play here.
The mountains are calling.
NOTE: This position is located in Mammoth Lakes, California.
Did you know that as part of your employment at Mammoth you receive a free season pass, including free access to all other Alterra resorts? Grin inducing, isnt it? More about the benefits and perks of your adventure here:
- Ski passes for dependents (spouse/child(ren)) includes free skiing at other Alterra Resorts
- Discounts on ski/snowboarding lessons
- Friends and Family vouchers
- Retail & Food discount
- Equipment Rental discount
- 401k with company match
A little about this position:
- Responsible for managing company resources to deliver exceptional service to Mammoth Black Pass members.
- Represents Mammoth Black in solving member requests and delivering exceptional service. Manages VIP reservations, oversees and ensures service delivery for all Mammoth products and services, including but not limited to: transportation, lodging, dining, ski & snowboard school, demos, Member reservations for Parallax, and access to special events and activities as they relate to the Mammoth Black Program and its members.
- This position requires a gregarious, punctual personality who works well under pressure, possesses excellent computer skills and meticulous attention to detail as well as impeccable communication skills and follow through. Restaurant experience helpful but not required.
- Please submit a resume and cover letter to be considered.
NOTE: This is a Full Time Seasonal position.
Requirements
- Ability to perform under pressure.
- Two years in guest service.
- Exceptional customer service abilities.
- Highly organized with strong follow-up skills.
- Professional and positive demeanor.
- Excellent communication skills (written and spoken).
- High proficiency in Microsoft Office Suite (Excel, Word, Outlook).
- Very knowledgeable about Mammoth Resorts and the surrounding Mammoth Lakes areas.
- Flexibility to changing schedules, plans, job duties and more.
- Knowledge of Mammoth Resorts systems, including Sirius Sales preferred.
- College degree preferred.
*Offers of employment may be contingent upon successful completion of a background investigation.