Overview
We are looking for an experienced analytics leader to help cover our TurboTax Online product analytics space and grow into managing a small team of product business data analysts.
This role will partner closely with data analysts and product managers and will be a champion for change, driving continuous improvement.
The person in this role will be primarily responsible for using data to inform the business and advance our product development and business goals, including product conversion and consumer sentiment outcomes.
This role will also partner closely with more junior analysts to mentor and develop them in their careers.
What you’ll bring
7+ years of demonstrated success working in product, web, and/or mobile app analytics fields
Proficient in SQL, Tableau, and Excel
Experienced in experimentation design and execution
Experience with product analytics tools like Amplitude, Mixpanel, and/or Adobe Analytics is a plus
Ability to tell stories with data, educate effectively, and instill confidence, motivating stakeholders to act on recommendations
Ability to collaborate across organizational boundaries to solve complex problems and apply data-driven decision-making principles
Ability to multitask, balancing short & long term strategic implications to meet or exceed business objectives
Ability to communicate across a diverse audience of business stakeholders in both technical and non-technical forums.
Proficient organizational skills, time management, portfolio prioritization experience, and accountability required
How you will lead
Provide guidance and thought partnership to business leaders and stakeholders on how best to harness available data in support of critical business needs and goals
Manage the full cycle of iterative data exploration, including hypothesis formulation, data generation and cleansing, A/B testing, insight generation/visualization, and action planning
Leverage product analytics experience and independent interpretation in collaborating with peers, data engineers, and product managers to develop data-backed insights from complex data sources and make strategic business decisions for unique business problems
Provide business stakeholders with entrepreneurial guidance essential for appropriately interpreting and building on findings and fully incorporating the insights revealed through the research
Guide, Coach, and Mentor teams responsible for data and analytics projects through cross-functional partnerships, resource allocation, and prioritization