Who YOU Are
Do you have an affinity for data-driven marketing or digital influencers?
Do you hear “Social Influencer Marketing Campaign” and think, “That’s my jam!”?
If you want to work at a company large enough to do really cool things and small enough that your voice will be heard, this may be your dream job.
The Account Manager is an important role within the BEN Client Services team, responsible for driving client growth and success, while leading and ensuring that their corresponding executive has visibility of the implementation, optimization and performance of clients.
The role will work with a single client in the fitness vertical and will work with a variety of platforms and influencer content.
The Account Manager position offers a strong opportunity to innovate and build with their clients, testing and learning what is driving results and ROI to their business.
Who WE Are
BEN Group, Inc.
connects global brands to consumers through the power of popular entertainment.
From the world-leading product integration platform, to the global leader for rights clearances and representation (Greenlight), to the best in class Influencer channel optimization solutions (TubeBuddy), BEN Group helps elevate projects, amplify brands, and captivate audiences. Our team is global, with offices in Los Angeles (headquarters), New York, London, Shanghai, and Provo.
At BEN, we recognize that our employees are the key to the company’s success and work hard to maintain our incredible company culture.
While BEN is a well-established organization and a recognized industry leader with a rich history of integration and licensing success stories, we have not abandoned our start-up mentality.
BEN continually evolves branding strategies through artificial intelligence and predictive modeling to meet the unique needs of our clients.
To that end, BEN is results-oriented, client-centric, and highly creative organization which offers candidates the opportunity to learn from the best and the brightest in this dynamic industry.
BEN offers a competitive benefits package and promotes an environment which supports our core values of Empowerment, Passion, Accountability, Teamwork, and Inclusion.
Responsibilties
- Be a key point of contact for clients and be responsible for building a long and lasting relationship
- Lead the strategy, vision, and the day-to-day running of client accounts across influencer/creator content, ensuring effective performance results
- Work with the influencer execution and paid-social team to implement and deliver on the strategy, building a feedback loop that improves the strategy over time
- Identify key opportunities for growth, and potential blockers of good performance for the client accounts in tandem with cross functional teams
- Effectively communicates everything that is happening on their accounts, both internally and externally
- Align with internal teams on messaging, impact and growth opportunities for weekly client meetings
- Conveying a strong understanding of performance-based, ROI-driven marketing in the digital sphere (ideally with influencers) to clients and other internal parties
- Monitor and maintain department-wide client health reports, advising on solutions for partners who need additional support and problem solving
- Other duties as assigned
Qualifications
- Bachelors’ degree required
- Proven account management experience
- 5+ years of experience in performance/growth marketing highly preferred
- Strong understanding of digital marketing campaigns, media buying/planning, or other influencer-based marketing
- Exceptional verbal and written communication skills – this is a relationship industry, so a lot of your work will be through email, phone calls, and working closely with other team members
- Ability to manage multiple accounts simultaneously without missing details
- Strong understanding of social media and sales metrics, conversion funnels, and the ability to link results to attributes of a campaign
- Proactivity and ownership of improving the performance metric for accounts
- Demonstrated ability of providing excellent customer service across a variety of client personalities, brand verticals – ideally in an agency environment
- Familiarity with Influencers and influencer marketing
- Self-starter who is eager to learn and get the job done well
- Passion for the fitness/wellness vertical a plus!