Job description
NFC Amenity Management is rapidly growing in the Los Angeles area. We are currently accepting applicants for Night Auditor/Front Desk Agent Position in our Luxury Residential buildings, overseeing the Front Lobby and Concierge Desk.
Please read the entire list of responsibilities and qualifications carefully. They represent our true expectations.
Responsibilities of the Experienced Concierge
- Must have a passion for elevated customer service; and must be ambitious, friendly, courteous, warm, compassionate and comfortable with people of all age groups.
- Must possess strong work ethic, honesty and integrity.
- Must be extremely reliable and arrive to work on-time
- Ensure accurate tracking and delivery of packages and dry cleaning that are left in our care.
- Coordinating all reservations for freight elevator as required.
- Provide exceptional Customer Service by exceeding client’s expectations and needs.
- Complete thorough, daily facility inspections.
- Effectively communicate operation malfunctions promptly to building management in a timely manner.
Qualifications
- Must be willing to deliver the highest level of quality customer service (aggressive hospitality) to our clients.
- Attention to detail is a must.
- Strong customer service skills and being a self-starter are important.
- Strong individual and team contributor.
- Must be friendly, outgoing, and a people-person.
Compensation
- $17-$18 per hour
- Many perks and employee discounts are available to all employees.
Company Profile
- NFC Amenity Management, is the nation’s largest amenity management firm, operating more than 300 facilities nationwide with locations in luxury residential communities, resort/hotels, and corporate wellness facilities. We are committed to ensuring exceptional experiences for our clients while providing an exciting, challenging, and fun environment for our team members. Our record of success comes not from our experience and longevity in the industry but from the over 2800 employees delivering the highest standards and commitment to every project we undertake. Simply put, we are…Giving the best of ourselves every day!
- COVID-19 considerations: PPE is available / mandatory
- Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Job Type: Part-time
Pay: $17.00 – $18.00 per hour
Benefits:
- Employee discount
- Referral program
Schedule:
- 8 hour shift
- Monday to Friday
- Night shift
- Weekend availability
Education:
- High school or equivalent (Preferred)
Experience:
- Hotel experience: 1 year (Preferred)
Work Location: One location